Field Service Technician Edmonton, AB

Stone Security, LLC; Edmonton; Hybrid; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Company Vehicle

Paid Vacation & Time Off

RRSP Plan

Job summary

BearCom is seeking a Field Service Technician II to install and support wireless communications systems in Edmonton. The role focuses on delivering high levels of customer service and applying technical expertise to design practical solutions.

The ideal candidate will handle mid-level codeplugs, install a range of wireless equipment, and advise customers on suitable hardware. Travel and on-call hours may be required.

Qualifications

• 3+ years of Service Technician experience in diagnosing, repairing, programming, installing and commissioning video and access control type systems.
• A good base knowledge of networks and electronic systems.
• Reads basic blueprints, schematics, manuals, and other specifications to determine installation procedures; Interprets manuals, schematics, and wiring diagrams.
• Proficiency in operating various test equipment including but not limited to, utility software applications, network testers, and multi-meters.
• Proficiency with MS Office Suite, such as Microsoft Word and Excel.
• Hold currently, or in the past, an Alarm License certification.
• Hold one or more computer or computer networking certification: examples listed (CompTIA A+, Network+, Security+), (ETA-I CST, NCT, ICT, NST, WNT), (Cisco CCNA or prerequisite Cisco certification)
• Preferred knowledge: Associate degree in Electronics Technology or equivalent, or military training in electronics.
• Preferred Experience with Avigilon or similar video and access control security systems.
• Security Clearance preferred.

Responsibilities

• Create Mid-Level Programming Codeplugs (12+ Channels, Trunking, Multiple Zones)
• Install and Service Wireless Communications Equipment (e.g. UHF/VHF and 800/900 MHz Systems, Dispatch Consoles, BDA/DAS Systems, Microwave Systems, Wireless Broadband Devices, CCTV Equipment)
• Recommend Appropriate Equipment and Hardware That Meets Customer Requirements
• Some Regional and/or Overnight Travel and On-Call Hours May Be Required
• BearCom wants to elevate your professional growth! We place high value in investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training and covers all fees associated with most professional certifications.

Skills

RF diagnostics

Two-way radio theory

Network testing

MS Office Suite

Valid driver's license

Education

Associate degree in Electronics Technology or military training

Alarm License certification

Computer networking certifications (CCNA etc)

Security clearance (preferred)

Tools

Test equipment

Communication service monitors

Job description

• Largest Distributor of Wireless Voice, Data, and Video Solutions in North America
• Partnerships with Motorola, JVC Kenwood, Avigilon, +More
• 75+ Branches Across North America

BearCom employs a wide range of installation and technical team members and will provide extensive on-the-job training .

Job Description

As a Field Service Technician II with BearCom, you will be responsible for the installation and support of wireless communications systems.

Our Technicians are the heart of every service location, and we rely on their expertise in the delivery of the best service and solutions for our customers. The ideal candidate will provide exceptional customer service and possess the technical ability to create imaginative solutions that meet and exceed the most challenging customer needs.

• Create Mid-Level Programming Codeplugs (12+ Channels, Trunking, Multiple Zones)
• Install and Service Wireless Communications Equipment (e.g. UHF/VHF and 800/900 MHz Systems, Dispatch Consoles, BDA/DAS Systems, Microwave Systems, Wireless Broadband Devices, CCTV Equipment)
• Recommend Appropriate Equipment and Hardware That Meets Customer Requirements
• Some Regional and/or Overnight Travel and On-Call Hours May Be Required

Preferred Qualifications

• Experience in Diagnosing, Repairing, Programming, and Installing RF Equipment
• Understands Two-Way Radio Theory and RF Propagation Characteristics at Various Frequency Bands
• Competent Operating Test Equipment ( Communications Service Monitors , Wattmeters, TDRs, FDRs, Multimeters)
• IP Networking Experience a Plus
• Proficient in MS Office Suite (Outlook, Word, Excel)
• Must Have a Valid Driver’s License
• Drug Screenings, Motor Vehicle Record, and Background Checks Part of the Hiring Process

BearCom wants to elevate your professional growth! We place high value in investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training and covers all fees associated with most professional certifications.

You’ll also receive:

• Highly Competitive Compensation
• Medical, Dental, and Vision Insurance, including Family, and EFAP
• Long-Term Disability Insurance
• Employee and Dependent Life Insurance
• Paid Vacation & Time Off
• Company Matched RRSP Plan
• Use of Company Vehicle
• Employee Referral Bonus
• Tuition Reimbursement
• On-site parking
• Company Recognition Program

BearCom is proud to be an equal-opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need.

Qualifications

• 3+ years of Service Technician experience in diagnosing, repairing, programming, installing and commissioning video and access control type systems.
• A good base knowledge of networks and electronic systems.
• Reads basic blueprints, schematics, manuals, and other specifications to determine installation procedures; Interprets manuals, schematics, and wiring diagrams.
• Proficiency in operating various test equipment including but not limited to, utility software applications, network testers, and multi-meters.
• Proficiency with MS Office Suite, such as Microsoft Word and Excel.
• Hold currently, or in the past, an Alarm License certification.
• Hold one or more computer or computer networking certification: examples listed (CompTIA A+, Network+, Security+), (ETA-I CST, NCT, ICT, NST, WNT), (Cisco CCNA or prerequisite Cisco certification)
• Preferred knowledge: Associate degree in Electronics Technology or equivalent, or military training in electronics.
• Preferred Experience with Avigilon or similar video and access control security systems.
• Security Clearance preferred.
• Team driven individual in a dynamic work environment, self-driven to perform even without outside direction.
• Ability to show proof of vaccination against Covid-19 virus, unless a medical or religious exemption applies.
• Must have a valid drivers license.
• Drug screenings and background checks are part of the hiring process which may also include a Motor Vehicle Record check.

BearCom wants to elevate your professional growth! We place high value in investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training and covers all fees associated with most professional certifications.

You’ll also receive:

• Highly Competitive Compensation
• Medical, Dental, and Vision Insurance, including Family, and EFAP
• Long-Term Disability Insurance
• Employee and Dependent Life Insurance
• Paid Vacation & Time Off
• Company Matched RRSP Plan
• Use of Company Vehicle
• Employee Referral Bonus
• Tuition Reimbursement
• On-site parking
• Company Recognition Program

KEYWORDS: Motorola, Avigilon Alta Unity, Evolv, Watchguard, Concealed Weapons Detection, AVA, OpenPath, IP Video, Surveillance, Surveillance System, Access Control, Access Control System, IP Camera, Physical Security, LAN, WAN, OSHA, Low Voltage, Card Reader, UPS, POE, RF, Cloud, VMS, Video Management System, Genetec, Milestone, Lennel, Software House, Axis, Hanwha, PMP, BICSI, PSP

BearCom is proud to be an equal-opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need.