Field Service Technician - Dispenser Tech

GCP; Vancouver; Remote; CAD 61,000 - 80,000; Full time

Benefits offered by this job

Healthcare options

RRSP & DPSP

Tuition reimbursement

Parental leave

Employee Assistance Program

Perks & Discounts program

Job summary

Saint-Gobain Construction Chemicals is seeking a Field Service Technician to install, maintain, calibrate and repair admixture dispensing systems across British Columbia. You will be the primary company representative at customer sites, working with plant managers, operators and maintenance teams to resolve issues and maximize value.

This remote role requires extensive travel throughout BC and flexibility for early/late service as needed, while prioritizing safety and high-quality service

Qualifications

• Minimum 3 years field service or related technical work.
• Strong mechanical and electro-mechanical troubleshooting.
• Experience with pumps, dispensing systems, meters, gauges, and industrial equipment.
• Valid Class 5 Driver's Licence with clean driving record and ability to travel BC.
• Excellent customer service and communication skills; ability to work independently.

Responsibilities

• Install, maintain, calibrate, troubleshoot and repair admixture dispensing systems.
• Travel across British Columbia to customer sites and support mixer trucks.
• Ensure safe operation of equipment and deliver outstanding customer service.

Skills

Field service experience

Mechanical troubleshooting

Electrical components

Customer service

Communication skills

Independent work

Willingness to travel

Driver's licence

Tools

Service management software

Job description

WHY DO WE NEED YOU?

Location: British Columbia

At Saint-Gobain Construction Chemicals, we're helping build the future of sustainable construction. As part of Saint-Gobain, a global leader in light and sustainable building solutions with over 360 years of innovation, we are expanding our Construction Chemicals business across Canada. Recognized among the world's top employers, we empower our people to make a meaningful impact in our purpose of Making the World a Better Home.

We are currently seeking a Field Service Technician to support our customers throughout British Columbia.

About The Role

The Field Service Technician is a highly hands-on, customer-facing technical professional responsible for the installation, maintenance, calibration, troubleshooting, and repair of admixture dispensing systems at customer concrete plants and on mixer trucks across British Columbia.

Safety is our top priority. In this role, you will help ensure customer equipment operates reliably, service issues are resolved quickly, and customers realize the full value of Saint-Gobain Construction Chemicals solutions.

As the primary company representative at many customer sites, you will work closely with plant managers, batch plant operators, maintenance teams, mixer truck drivers, and internal sales and technical teams. This position is ideally suited to an individual who enjoys working independently, solving technical challenges, and delivering exceptional customer service in the field.

This is a remote position requiring travel throughout British Columbia, as well as flexibility to support occasional early morning, evening, overnight, or emergency service requirements.

IS THIS JOB FOR YOU?

What You Bring

Required Qualifications

• Minimum 3 years of experience in field service, industrial maintenance, mechanical service, construction equipment maintenance, concrete plant operations, or a related technical field.
• Strong mechanical and electro-mechanical troubleshooting skills.
• Experience working with pumps, dispensing systems, electrical and mechanical components, meters, gauges, tools, and industrial equipment.
• Excellent customer service and communication skills.
• Strong problem-solving and analytical abilities.
• Ability to work independently, manage priorities, and maintain a high level of organization.
• Comfortable using computers and service management systems for work orders, maintenance records, parts tracking, and expense reporting.
• Valid Class 5 Driver's Licence with a clean driving record.
• Ability and willingness to travel extensively throughout British Columbia.

Preferred Qualifications

• Experience in concrete production, ready-mix operations, batch plant environments, admixtures, or related construction materials industries.
• Knowledge of concrete batching systems and associated equipment.

TO MAKE SURE NOTHING IS FORGOTTEN

Saint-Gobain, the world’s largest building materials company with a 360-year legacy of innovation, is expanding its Construction Chemicals business in Canada. Recognized by the Top Employers Institute as one of the best places to work, we empower you to make a real impact in Making the World a Better home.

Benefits In Joining Us

We provide unique options to fit your unique lives! Our Total Rewards Program offers a total approach to well-being!

Our amazing benefits and programs include, but are not limited to:

• Excellent healthcare options: Medical, vision, prescription & dental
• Family Focus & Balance: Parental leave, paid time-off, and Employee Assistance Program
• Financial Security: Company-funded Retirement Accumulation Plan - Registered Retirement Savings Plan (RRSP), Deferred Profit-Sharing Plan (DPSP), Tax-Free Savings Account (TFSA) and Employee Stock Purchase Program (PEG)
• Tuition Reimbursement: Continuing education for every season of your career
• Employee Recognition Programs
• LiveWell: Rewarding you for living a healthy lifestyle
• Be Well Be You: Our comprehensive benefits, resources, and programs platform to help you and your family be well, wherever you are in life (Emotional, Physical, Financial, and Social)
• Pet insurance options: Insurance plan & prescription discount program for your furry friends
• Perks & Savings Program: access to thousands of gift cards, in-store and online discounts, as well as cashback offers.

Certain provinces require pay information be provided in job postings. The national pay range for this position is 60,500$ to 80,000$ per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 7% of base salary based on company and individual performance measures.

Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ well-being and help improve daily life for themselves and their families. Employees have the flexibility to choose the benefits that best needs their individual needs.