Field Service Technician

MT Talent Solutions Inc.; Vancouver; On-site; CAD 65,000 - 80,000; Full time

Job summary

Join a leading recruitment agency as a Field Service Technician in Vancouver, specializing in advanced construction materials. This role involves providing on-site support, conducting training, and ensuring compliance with installation standards, all while working in a collaborative environment. The position offers competitive compensation and opportunities for professional development within the industry.

Benefits

Competitive compensation and yearly bonus

Opportunities for professional development and technical training

Collaborative work culture

Autonomy in managing day-to-day activities

Qualifications

• Minimum 2 years of experience in waterproofing or a similar field-based role.
• Ability to read and interpret technical specifications and construction drawings.
• Previous experience with a waterproofing, roofing, or air barrier manufacturer is advantageous.

Responsibilities

• Provide technical support to sales and installers across construction sites.
• Conduct training on product usage and installation techniques.
• Diagnose and resolve technical application issues.

Skills

Strong communication

Problem-solving

Attention to detail

Education

High school diploma or equivalent

Degree in business, construction management, or engineering

Technical certifications in construction, engineering, or waterproofing

Tools

Microsoft Office Suite

Job description

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Job Title: Field Service Technician

Location: Vancouver

Salary Range: $65,000-$80,000 + 5% yearly bonus

Who Are We? We are a strategic recruitment agency specializing in connecting skilled professionals with top employers across Canada and the United States. Our holistic approach ensures that both technical and cultural alignment leads to long-term success for all parties involved.

Why Are We Looking for You? We are proud to support our esteemed client in hiring a Field Service Technician for an exciting opportunity in the advanced construction materials industry. Our client is a well-established leader known for their innovative product line, commitment to quality, and dedication to providing superior technical support to contractors and partners. They offer a collaborative work environment and opportunities for professional development and career growth.

What’s In It for You?

• A chance to work with an industry leader in advanced construction and waterproofing solutions
• Competitive compensation and yearly bonus
• Opportunities for professional development and technical training
• Exposure to a wide range of construction projects and technologies
• A collaborative and supportive work culture
• Autonomy in managing your day-to-day activities
  
  

What Will You Do? As a Field Service Technician, you will be an integral member of the technical team, providing on-site installation support, conducting inspections, delivering training, and troubleshooting waterproofing systems and related equipment.

Key Responsibilities

• Provide technical support to the sales team, distributors, and installers/applicators across various construction sites
• Deliver internal and external training on product usage and application techniques
• Assess system installations on job sites and ensure compliance with manufacturer specifications and industry standards
• Provide on-site support for equipment used in the application of products
• Diagnose and resolve technical application issues and offer solutions to customers and contractors
• Support and investigate warranty claims as required
• Communicate technical feedback and collaborate with sales and technical teams on product enhancements
• Complete, document, and archive inspection reports for projects in a timely manner (within 24 hours)
• Conduct scheduled site visits as per technical department requirements to ensure quality control
• Provide onboarding, orientation, and training to new and existing applicators
• Participate in cross-departmental collaboration and contribute to a positive team environment
• Communicate effectively with stakeholders on job sites (contractors, consultants, architects, etc.)
  
  

What Do You Bring? Education:

• Minimum high school diploma or equivalent
• College or university degree in business, construction management, or engineering (preferred)
• Technical certifications in construction, engineering, or waterproofing are an asset
  
  

Experience:

• 2+ years of experience in waterproofing, construction, or a similar field-based role
• Previous experience with a waterproofing, roofing, or air barrier manufacturer is highly advantageous
• Ability to read and interpret technical specifications, blueprints, and construction drawings
  
  

Skills:

• Strong communication and interpersonal skills
• Excellent problem-solving abilities and attention to detail
• Ability to work independently and manage time effectively
• Proficient in Microsoft Office Suite and comfortable using digital tools for reporting
  
  

Additional Requirements:

• Proficient spoken and written English
• Valid driver’s license with a clean driving record
• Willingness to travel within the assigned territory
• Manufacturer-specific or relevant industry certifications (e.g., Facade Waterproofing Technician) are a strong asset
  
  

#MT1

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Manufacturing

• Industries

  Staffing and Recruiting

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