Field Service Technician

Bestpass - Fleetworthy; Toronto; Hybrid; CAD 50,000 - 90,000; Full time

Job summary

An innovative technology service provider is seeking a skilled technician to join their mission of revolutionizing road safety and fleet management. This role involves frequent travel for installations and maintenance of advanced imaging and ITS devices, ensuring compliance and efficiency. With a focus on teamwork and transparency, the company offers a supportive environment where every trip matters. Join a dynamic team that values growth, innovation, and making a difference in the transportation industry. If you're ready to apply your technical expertise and problem-solving skills, this opportunity is perfect for you!

Benefits

Health Benefits

Unlimited Vacation

Vehicle Rentals

Provision of Tools

Organized Schedules

Qualifications

• 3+ years of experience with ITS, CCTV, or traffic control systems.
• Ability to read schematics and perform repairs independently.

Responsibilities

• Install and maintain imaging and ITS devices at customer sites.
• Troubleshoot malfunctions and perform preventive maintenance.

Skills

Electronics

Networking

CCTV Maintenance

Problem Solving

Technical Expertise

Education

Specialized Training in Electronics

Training in Networking

Tools

Imaging Devices

ITS Devices

Test Equipment

Hand Tools

Job description

In September of 2024, Bestpass, Fleetworthy, ExpressTruckTax and Drivewyze rebranded as Fleetworthy. This rebrand reflects our ongoing mission to simplify fleet safety, compliance, and toll management under one unified brand.

Fleetworthy is revolutionizing road safety and fleet management with a command center for safety, compliance, and efficiency. Our connected suite provides real-time insights and control, enabling customers to maximize efficiency, reduce risk, and save money.

With technology that unifies safety, compliance, toll management, weigh station bypass, and more, Fleetworthy empowers organizations to perform at their best. We simplify operations to ensure every vehicle and driver is not just compliant, but beyond compliant. Supporting millions of drivers and vehicles, Fleetworthy is leading a new era in road safety and fleet technology.

At Fleetworthy, you’re in the driver’s seat!

We are an innovative technology service provider to the transportation industry across North America. We are disrupting the commercial trucking industry by delivering unsurpassed time-saving and cost-effective technology solutions to commercial vehicle operators and carriers throughout the United States and Canada. We are on a mission to revolutionize highway safety and efficiency and we are looking for great talent to be part of our success story!

Who You Are:

As the ideal candidate you are a self-starter who enjoys frequent travel as part of the job, problem solving and applying your technical expertise to the most cutting-edge equipment in the industry. You are excited to amp up your skills by being involved in a broad scope of projects ranging from civil construction to custom software implementation.

What You’ll Be Doing:

You will be travelling frequently by air/car completing installations, maintenance, and system upgrades at our customer sites. When you are not on the road, you will be working from the comfort of your home office. The work you do every day will be saving lives out on the road!

How We Take Care of Our Technicians:

• Access to Health Benefits
• Unlimited Vacation
• Access to vehicle rentals for all driving required on the job
• Provision of all the tools required to do the jobs
• Organized schedules, released in advance so our technicians can plan their lives outside of work!
• A five-day work week, with all efforts made to have technicians off work on the weekends.

Job Accountabilities - include but are not limited to:

• Install and maintain a wide variety of imaging and ITS devices such as CCTV and digital cameras, illuminators, video detection systems, vehicle induction loops, dynamic message signs, solid-state equipment, fiber optic equipment, computerized communication cables, light-emitting diode lamps, and related devices and equipment for the freeway, arterial roadways, and government facilities.
• Verify proper device and system operation, conduct inspections, and preventive maintenance.
• Troubleshoot and diagnose malfunctions, isolate defects, and repair devices and equipment.
• Participate in the design, layout, modification, and fabrication of the ITS components used in the field.
• Read diagrams, blueprints, manuals, and specifications for new installations and continual maintenance of cameras and ITS devices; make corrections to schematics and blueprints.
• Monitor cameras and devices, diagnose issues and safely implement changes for effective system operation.
• Evaluate, plan, direct, and perform repair, removal, and replacement of poles, cabinets, controllers, and other equipment; repair conduit, pull wires and cable, as needed; perform emergency repairs as needed.
• Establish and maintain effective working relationships with customers and contractors.
• Lead and participate in field and bench testing procedures on a variety of camera and ITS equipment, such as digital camera systems, traffic control systems, dynamic message signs, inductive vehicle detection systems, power service assemblies, and others; test, troubleshoot, and repair camera and ITS equipment.
• Assist with the production and testing of new technologies.

Requirements:

• Minimum of 3 years of experience installing, repairing, and maintaining ITS, CCTV, or traffic control systems.
• Specialized training in electronics, networking, and CCTV maintenance and repair or alarm system installations.
• Knowledge of cable and component color coding and the ability to read schematics, construction, and machine drawings.
• Able to work independently without direct supervision.
• Communicate clearly and concisely, both orally and in writing, and possess strong techniques and methods of record keeping.
• Valid Passport and ability to board flights.
• Valid Driver’s License with a clean driving record.
• Successful candidates will be subject to completion of a criminal background check.

Physical Considerations:

• Walking, bending, lifting, repetitive motion, use of hand tools, and test equipment.
• Driving short and long distances and frequent travel including overnights.
• Operating assigned equipment and operating devices.
• Handling equipment up to 50 lbs and occasionally climbing ladders whilst carrying up to 50 lbs.

What Drives Us to Work Every Day:

• We pride ourselves on making a difference, for our employees, clients, and their businesses.
• We accept team members for who they are and what they bring to the table.
• We are proud to build all our relationships based on transparency and trust.
• We are a team of energetic and curious individuals passionate about the work we do every day!

Our Core Values – We are 1TEAM:

• People 1st: We win as a team by collaborating, having each other’s backs, and bringing out the best in each other. We always treat others as they would like to be treated.
• Trust: We inspire trust by delivering on our promises, owning outcomes, being transparent in our communications, and acting with integrity.
• Every Trip Matters: Because every trip that our customers take is important to them, it's important to us. Whether it is a load being hauled across the country or a service vehicle traveling on a toll road, our customers count on us to deliver the right expertise, software, and data to make every trip safe, efficient, and productive.
• Always Innovating: We solve for the customer and focus on outcomes. We are nimble in our approach. When we fail, we fail fast and learn from it. We are here to disrupt, not to fit in.
• Mindset: We are committed to a growth mindset. Our efforts and attitudes are what determine our abilities. We embrace good criticism. We seek new challenges. We never stop learning.

About Bestpass: Bestpass is a comprehensive payment platform provider and leader in toll management solutions for commercial fleets of all sizes. Bestpass saves fleets time and money by consolidating payments and providing insight into cost per vehicle. Bestpass, founded in 2001, covers 100% of major toll roads across the U.S., supports more than 30,000 customers, and processes over $1.5 billion in toll transactions annually. Bestpass offers a range of toll coverage options for owner-operators, regional fleets, and national fleets, as well as customized solutions for specific needs.

About Fleetworthy Solutions: Fleetworthy Solutions, Inc. provides DOT safety and regulatory compliance services to commercial fleets that take them Beyond Compliant. Fleetworthy combines exceptional client service, advanced technologies, and more than 40 years of transportation industry expertise to make sure that drivers and assets are truly fleetworthy. The company helps private fleets, for-hire carriers and third-party logistics companies of all sizes surpass compliance of federal, state, and local regulations and streamline processes to reduce costs and mitigate risks.

Fleetworthy is committed to fostering a diverse and inclusive culture that is respectful and welcoming of individual differences. We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations.