Field Service Technician

Mettler-Toledo International, Inc; Toronto; On-site; CAD 65,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, prescription drug, &視

Paid time off

Disability insurance

Life insurance

Domestic partner benefits

Job summary

Mettler Toledo is seeking a Field Service Technician to troubleshoot and repair industrial instruments in Mississauga and surrounding areas. You will perform calibrations, maintenance, and on-site installations, ensuring high uptime for customers.

Travel within Canada and the U.S. is required. A 2-year diploma in engineering/electronics or computer science and a valid driver’s license are essential. Overtime may be required as part of this role.

Qualifications

• Minimum 2-year college diploma in Engineering/Electronics/Instrumentation Technology and/or Computer Science.
• Ability to lift and move weights up to 20 kg (and up to 300 kg in 20 kg increments during testing).
• Must possess a valid Driver's License.
• Willing to work overtime.
• Ability to travel within Canada and the U.S.
• Must be legally entitled to work in Canada.

Responsibilities

• Troubleshoot and repair all Mettler Toledo products within the Business Group.
• Perform system installations, calibrations and preventative maintenance duties as required.
• Ensure customer uptime and complete PM work at assigned accounts on time.
• Complete system configuration and testing prior to delivery.
• Provide technical solutions consultant and application support to the customer and sales force.
• Resolve first line customer complaints and invoicing problems.
• Ensure vehicle service and maintenance requirements are met.
• All other duties as assigned.

Skills

Troubleshooting

Calibrations

Field service

Education

Two-year college diploma in Engineering/Electronics/Instrumentation Technology or Computer Science

Tools

Test equipment handling

Job description

About Mettler Toledo

Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes.

• We help feed the world. We impact how food is produced, packaged and made safe.
• We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
• Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.
• No matter how far human kind goes to explore new frontiers, Mettler Toledo is there to help make it happen.

Our Opening and Your Responsibilities

As a Field Service Technician you will troubleshoot and repair industry related products, perform calibrations and preventative maintenance duties, resolve first line customer service issues and accurately complete service reports in the city of Mississauga and surrounding areas. You could also lead efforts to modernize, upgrade and convert customer existing equipment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Troubleshoot and repair all Mettler Toledo products within the Business Group
• Perform system and equipment installations, calibrations and preventative maintenance duties as required
• Ensure customer uptime requirements are met and that PM work at assigned accounts are completed on time
• Complete system configuration and testing prior to delivery
• Provide technical solutions consultant and application support to the customer and the sales force
• Responsible for resolving first line customer complaints and invoicing problems
• Ensure vehicle service and maintenance requirements are met
• All other duties as assigned

What You Need to Succeed

• Minimum 2-year college diploma in Engineering/Electronics/Instrumentation Technology and/or Computer Science and experience in a technical support role, technical troubleshooting or technical installation in the industrial electronics technology marketplace is required.
• The ability to lift, transport and place test weights and equipment of up to 20 Kg (testing of equipment may require movement of up to 300Kg in 20 Kg increments).
• Must possess a valid Driver's License
• Willing to work overtime
• Ability to travel within Canada and the U.S.
• Must be legally entitled to work in Canada

Our Offer to You

• Medical, dental, prescription drug, and vision care coverage through Claimsecure, effective the first day of the month after 30 days of employment
• And, all the usual such as paid time off, short- and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
• Global market strength and worldwide leadership in weighing
• A brand name that is identified worldwide with precision, quality, and innovation
• Thousands of patents, design and innovation awards
• A commitment to extraordinary service on our state-of-the-art equipment
• $65000 - $75000 per year

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you’d like more information about your EEO rights as an applicant under the law, please click [1] here.

Mettler Toledo endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at [e-mail].

References

Visible links

1. https://www.eeoc.gov/employees-job-applicants