Field Service Technician

Leppo, Inc.; Field; On-site; CAD 76,000 - 104,000; Full time

Job summary

Leppo Rents is seeking a Field Service Technician to diagnose, maintain, and repair heavy construction equipment at customer sites across the assigned territory. You will operate in the field, meet safety standards, and represent Leppo Rents with professionalism.

This role requires strong mechanical skills, the ability to read electrical and hydraulic schematics, and a willingness to travel. A high school diploma and valid driver’s license are preferred; company benefits and a service truck are

Qualifications

• Prior mechanical experience with diesel or heavy equipment.
• Ability to read electrical and hydraulic schematics.
• High school diploma or GED; trade school preferred.

Responsibilities

• Diagnose, troubleshoot, and perform repairs in the field.
• Meet or beat projected service times.
• Explain service and repairs to customers professionally.
• Perform equipment inspections to meet safety standards.
• Test and confirm repair effectiveness.
• Disassemble and inspect equipment accurately and efficiently.
• Identify required parts and collaborate with the parts dept.
• Complete detailed service reports and communicate with dispatch.
• Keep company vehicle and tools clean and organized.
• Operate equipment safely and stay current on certifications.
• Stay proactive with training and safety procedures.
• Represent Leppo Rents with pride at every job site.
• Perform other duties as assigned.

Skills

Heavy equipment

Diesel engines

Schematics reading

Communication

Safety procedures

Problem solving

Education

High school diploma or GED

Job description

We’re looking for skilled Field (Road) Service Technicians to bring their expertise and dedication out in the field—performing maintenance and repair of customer and company-owned construction equipment at job sites throughout Northeast Ohio, focusing on the Youngstown and surrounding areas.

About The Role

As a Field Service Technician, you’ll be responsible for diagnosing, maintaining, and repairing heavy construction equipment in the field at customer job sites throughout your assigned territory. This role requires strong mechanical skills, independent problem-solving, and a commitment to delivering top-notch service while maintaining safety and professionalism. You’ll represent Leppo Rents in the field, ensuring our equipment—and our reputation—stay in excellent shape.

Business Operating Hours / Schedule

• Monday through Friday, 7:30 am - 5:00 pm
• Overtime is often expected to meet customer needs—meaning schedules may vary based on workload and job site demands. Flexibility and willingness to work earlier and later than standard hours are an important part of this role.
• Clock in straight from home with the use of a company service truck.

Why Choose Leppo Rents?

We know technicians have options. Here’s why our coworkers stick with us and why you should too:

• Company Service Truck Provided - clock in from home, no shop commute
• Paid Travel Time - your time on the road counts
• Tool Allowance - bi-annual program to keep you equipped
• 2.5 weeks PTO in your first year
• Paid Holidays + 1 Floating Holiday
• Medical, Dental, Vision & FSA - starting within 30 days
• Company-paid Life, AD&D, STD & LTD Insurance
• 401(k) with Match
• Paid Training & Career Development
• Performance-Based Bonuses, Recognition, Anniversary Gifts, Company Events
• Employee Discounts
• A Great Team - we’re known for top-notch service and support

What You’ll Be Doing

• Diagnose, troubleshoot, and perform necessary repairs in the field
• Meet or beat projected service times
• Explain service and repairs to customers professionally
• Perform equipment inspections to meet all safety and compliance standards
• Test, inspect, and confirm repair effectiveness
• Disassemble and inspect equipment accurately and efficiently
• Identify required parts and collaborate with the parts department
• Complete detailed service reports and maintain communication with dispatch
• Keep your company vehicle and tools clean, organized, and in top shape
• Operate equipment safely and stay current on required certifications
• Stay proactive with training and safety procedures
• Represent Leppo Rents with pride at every job site
• Perform other duties as assigned

What We’re Looking For

• Prior mechanical experience—especially with diesel or heavy equipment
• Ability to read electrical and hydraulic schematics
• High school diploma or GED; technical/trade school preferred
• Valid driver's license with a clean driving record
• Basic computer knowledge
• Strong reasoning skills and ability to adapt on the job
• Willingness to work across multiple equipment lines
• Clear communicator and strong team player
• Solid understanding of equipment safety procedures

Company Culture

Leppo Rents, a leader in the construction equipment sales and rental business, is dedicated to serving our customers’ equipment needs with the best products, the best support, and the best people available. We continue to receive awards for the best products and best places to work year after year. We do so because as a coworker of Leppo, we are all guided by the Leppo Way:

• We Will Meet Our Commitments
• We Will Be Thorough
• We Will Make Good Decisions
• We Will Ask Questions

Working Conditions & Physical Requirements

This position requires the ability to perform essential job functions with or without reasonable accommodation, including maintaining regular and punctual attendance. Duties may involve physical activities such as lifting, bending, twisting, pulling, pushing, and effective communication with others, in accordance with ADA, FMLA, and applicable federal, state, and local standards.

Leppo Rents is proud to be an Equal Opportunity Employer. We welcome applicants from all backgrounds and experiences.