Heavy Duty Field Mechanic - Customer Equipment

United Rentals; Fort Saskatchewan; On-site; CAD 70,000 - 110,000; Full time

Benefits offered by this job

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & Promotional Oppt.

Additional Vacation Buy Up Program (US

Early Wage Access through Payactiv (US

Paid Sick Leave

Inclusive culture

Job summary

United Rentals is seeking a Field Diesel Mechanic - Customer Equipment Solutions to maintain and repair complex equipment on customer-owned assets with minimal supervision. The role emphasizes safety, quality workmanship and exceptional customer service in a field service setting.

You will travel to customer sites, train junior techs, and document work orders while supporting a wide range of equipment and tools. Must own tools and pass a driving record check.

Qualifications

• High School diploma or equivalent.
• Valid driver's license with acceptable driving record.
• 5+ years of experience repairing/maintaining equipment and tools.
• Advanced mechanical aptitude and working knowledge of tools.
• Knowledge of construction equipment and engines.
• Advanced understanding of schematics/diagrams.
• Must own tools applicable to position.
• Superior customer service, teamwork and communication skills.
• Ability to lift items up to 45 lbs.

Responsibilities

• Maintenance and repair of complex mechanical, electrical, hydraulic, and diesel systems on a variety of rental and customer equipment.
• Travel to customer job sites for repair/maintenance of customer owned equipment; keep service vehicle clean and professional.
• Assist in training lower level technicians as needed.
• Maintain paperwork/electronic documentation of work performed (work orders) daily.
• Upsell and demonstrate a wide array of complex equipment for customers.
• Assist with pick-up and delivery of equipment and parts.
• Other duties assigned as needed.

Skills

Mechanical aptitude

Customer service

Communication

Teamwork

Problem solving

Education

High School Diploma or equivalent

Tools

Diagnostic tools

Hand tools

Job description

Great Company. Great People. Great Opportunities.

If you’d like the chance to make your mark with the world’s largest equipment rental provider,

come build your future with United Rentals!

As a Field Diesel Mechanic - Customer Equipment Solutions (Service Tech IV - Field Service - CES), you’ll use your skills to perform maintenance and repairs of complex equipment on customer owned equipment with limited or no supervision in a highly skilled, safe, and professional manner. Every day, you can improve and challenge yourself, and if you have the desire and ambition, you’ll have the potential to work towards leadership roles in our Service Department. Like every member of our team, we will rely on you to provide exceptional customer service to our customers.

What You'll Do

• Maintenance and repair of complex mechanical, electrical, hydraulic, and diesel systems on a variety of rental and customer equipment and tools while using a high degree of independent judgment
• Travel to customer job sites for repair/maintenance of customer owned equipment; must maintain service vehicle in a clean and professional manner
• Assist in the training of lower level technicians as needed
• Maintain paperwork/electronic documentation of work performed (work orders) in a complete and timely manner on a daily basis
• Upsell and demonstrate a wide array of complex equipment for customers
• Assist with pick-up and delivery of equipment & parts
• Other duties assigned as needed

Requirements

• High School diploma or equivalent
• Valid driver's license with acceptable driving record
• 5+ years of experience repairing/maintaining equipment and tools
• Advanced mechanical aptitude and working knowledge of tools
• Knowledge of construction equipment and strong mechanical background knowledge of various engines
• Advanced understanding of schematics and diagrams
• Must own tools applicable to position
• Superior customer service, teamwork and verbal/written communication skills
• Ability to frequently lift items up to 45 lbs.

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

Why join us?

We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

Benefits

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• An inclusive and welcoming culture

Explore our comprehensive U.S. benefit offerings

For Canadian benefits, click here

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [e-mail] for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service, leadership, discipline, integrity, and teamwork- are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.