Field Service Technician

Critical Environment Technologies Canada Inc; Delta; On-site; CAD 60,000 - 80,000; Full time

Job summary

A Canadian company specializing in environmental technology is seeking a Field Service Technician to provide onsite installation, repair, and calibration services for gas detection and indoor air quality systems. The ideal candidate possesses strong troubleshooting skills, the ability to build customer relationships, and a background in servicing commercial electrical products. This stable, full-time position offers excellent healthcare benefits, a company vehicle, and a competitive income.

Benefits

Healthcare/Dental/Insurance Benefits Package

Company service vehicle

Competitive income, profit sharing & bonuses

Qualifications

• Strong knowledge and experience in servicing commercial electrical products.
• Interest in learning about gas detection and indoor air quality products.
• Ability to work without supervision and write detailed service reports.

Responsibilities

• Install and service gas detection & indoor air quality equipment.
• Calibrate, troubleshoot & repair customer equipment.
• Write summary reports at the conclusion of each job.

Skills

Troubleshooting skills

Customer relationship management

Attention to detail

Communication skills

Tools

Microsoft Excel

Microsoft Word

Job description

Overview

Critical Environment Technologies (“CET”) is a leader in the design, manufacture & servicing of gas detection and indoor air quality systems. CET has developed & sells more than 50 different products that are sold in all states & provinces and can be found in more than 20 countries globally. Our transmitters, controllers and self-contained units are installed in commercial HVAC, institutional, municipal and industrial applications including parkades, refrigeration plants, commercial swimming pools, water purification plants, arenas, wineries, breweries, wastewater treatment plants & cannabis production facilities. Ongoing product development ensures that CET’s equipment is at the leading edge of a rapidly evolving space. CET has a strong commitment to customer satisfaction, safety, and environmental protection.

Role Overview: We are looking for a self-motivated, highly organized individual with strong troubleshooting skills to join our field service team. This full-time position includes traveling to customer sites in the lower mainland and providing onsite installation, repair and calibration services for installed systems, onsite training of end users, writing detailed service reports and collaborating with colleagues at CET.

Responsibilities

• Install and service all types of gas detection & indoor air quality equipment
• Calibrate, troubleshoot & repair customer equipment
• Build strong, durable relationships with key customers
• Maintain knowledge of CETs product-line and suggest new products & solutions to customers
• Write summary reports at the conclusion of each job
• Interface with engineering suggesting improvements to CET's product-line

Qualifications

• Strong knowledge and diverse experience in the servicing of commercial electrical products
• Interest in & willingness to learn about gas detection and indoor air quality products
• Strong spoken and written English communication skills
• Great people skills and the ability to build strong customer relationships
• Excellent attention to detail
• Ability to work without supervision
• Comfort using basic Microsoft computer programs such as Excel and Word, etc.
• Driver’s license and a clean driving record

Bonus

• Experience with gas detection, indoor air quality equipment, HVAC, the printing industry, or another similar industry
• Experience selling professional services to facility and property managers

Benefits

• Full-time position in a stable, successful, growing, Canadian company
• Excellent Healthcare/Dental/Insurance Benefits Package
• Company service vehicle for company business use
• Competitive income, profit sharing & bonuses
• Great company culture

Location: We are situated in Tilbury Industrial Park in Delta, BC. Service calls are generally in the lower mainland.

The Other Stuff: We have a GREAT team! We want to develop GREAT people. If you have drive, you are motivated to be successful, you love engaging with people, you want to be part of a team, and you want to have fun while working. I want to hire that “awesome someone” who wants to grow and develop and believes they can learn and accomplish anything!