Field Service Technician

Critical Environment Technologies; Delta; On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Excellent healthcare and dental benefits

Company service vehicle

Competitive income and bonuses

Great company culture

Job summary

A leading environmental technology firm in Delta, BC, seeks a Field Service Technician to join their team. This full-time role involves traveling to customer sites for the installation, repair, and calibration of gas detection and indoor air quality systems. Candidates should possess strong troubleshooting skills and have the ability to build strong customer relationships. CET offers a stable work environment with excellent benefits and opportunities for professional growth.

Qualifications

• Strong knowledge and diverse experience in servicing commercial electrical products.
• Interest in and willingness to learn about gas detection and indoor air quality products.
• Strong spoken and written English communication skills.

Responsibilities

• Install and service gas detection and indoor air quality equipment.
• Calibrate, troubleshoot, and repair customer equipment.
• Build strong relationships with key customers.

Skills

Troubleshooting skills

Strong customer relationships

Detailed attention

Communication skills

Ability to work independently

Tools

Microsoft Excel

Microsoft Word

Job description

Field Service Technician, Critical Environment Technologies

Who We Are

Critical Environment Technologies (“CET”) is a leader in the design, manufacture & servicing of gas detection and indoor air quality systems. CET has developed & sells more than 50 different products that are sold in all states & provinces and can be found in more than 20 countries globally. Our transmitters, controllers and self-contained units are installed in commercial HVAC, institutional, municipal and industrial applications including parkades, refrigeration plants, commercial swimming pools, water purification plants, arenas, wineries, breweries, wastewater treatment plans & cannabis production facilities. Ongoing product development ensures that CET’s equipment is at the leading edge of a rapidly evolving space. CET has a strong commitment to customer satisfaction, safety, and environmental protection.

Role Overview

We are looking for a self-motivated, highly organized individual with strong troubleshooting skills to join our field service team. This full-time position includes traveling to customer sites in the lower mainland and providing onsite installation, repair and calibration services for installed systems, onsite training of end users, writing detailed service reports and collaborating with colleagues at CET.

Responsibilities

• Install and service all types of gas detection & indoor air quality equipment
• Calibrate, troubleshoot & repair customer equipment
• Build strong, durable relationships with key customers
• Maintain knowledge of CETs product-line and suggest new products & solutions to customers
• Write summary reports at the conclusion of each job
• Interface with engineering suggesting improvements to CET's product-line

Required Skills & Experience

• Strong knowledge and diverse experience in the servicing of commercial electrical products
• Interest in & willingness to learn about gas detection and indoor air quality products
• Strong spoken and written English communication skills
• Great people skills and the ability to build strong customer relationships
• Excellent attention to detail
• Ability to work without supervision
• Comfort using basic Microsoft computer programs such as Excel and Word, etc.
• Driver’s license and a clean driving record

Bonus

• Experience with gas detection, indoor air quality equipment, HVAC, the printing industry, or another similar industry
• Experience selling professional services to facility and property managers

What We Offer

• Full-time position in a stable, successful, growing, Canadian company
• Excellent Healthcare/Dental/Insurance Benefits Package
• Company service vehicle for company business use
• Competitive income, profit sharing & bonuses
• Great company culture

The Other Stuff

• We have a GREAT team!
• We want to develop GREAT people
• If you have drive, you are motivated to be successful, you love engaging with people, you want to be part of a team, and you want to have fun while working
• I want to hire that “awesome someone” who wants to grow and develop and believes they can learn and accomplish anything!

Location

We are situated in Tilbury Industrial Park in Delta, BC. Service calls are generally in the lower mainland.