Field Service Supervisor

REV; Calgary; On-site; CAD 65,000 - 90,000; Full time

Job summary

REV Engineering in Calgary, Alberta, seeks a Field Service Supervisor to oversee field service projects, manage labour and resources, and ensure on-time delivery and safety compliance.

The role requires leadership, strong organization, and the ability to coordinate field staff, project managers, and clients while maintaining project schedules and administering time sheets and reports.

Qualifications

• Strong leadership, organizational and time management capabilities.
• Team player with excellent communication skills, both written and verbal.
• Good working knowledge of computers and Microsoft Office
• Excellent safety record / safety conscious with an interest in continued learning of safety precautions and procedures

Responsibilities

• Provide leadership, motivation and direct supervision to Field Service personnel in technical training, safety, and productivity.
• Manage project related documents and project allocated hours to keep requirements on track.
• Supervise, coordinate and provide project direction for maintenance or commissioning projects.
• Complete time sheets, time tickets, expenses and vehicle logs, as per Company Policy; requisitioning of job material.
• Sell services of REV and provide on-site business development to clients; client maintenance both on a technical and social level.

Skills

Leadership

Time management

Communication

Team player

Microsoft Office

Job description

Founded in 2008, REV’s sole focus is electrical power, its generation, distribution, control, protection and safe utilization. REV is acknowledged throughout our industry as a leader in safety.

Position Overview:

The Field Service Supervisor is responsible for overseeing the labour and resources required to complete field service projects.Additionally, the field service supervisor will manage project related documents and project allocated hours to keep requirements on track.

Key Responsibilities:

• Ensure scope acknowledgement form is used to track scope changes
• Complete job reports
• Providing leadership, motivation and direct supervision to Field Service personnel in technical training, company safety, and in keeping junior field staff productive. You will be the first line of reporting for the Field Service Representatives on a day-to-day basis
• Providing continuity between the Field Service staff, Field Service Manager and Project Managers within the Field Service division of REV as well as providing input to employee reviews on a technical level
• Supervising, coordinating and providing project direction for larger sized maintenance or commissioning projects
• Completion of time sheets, time tickets, expenses and vehicle logs, as well as other office requirements as per Company Policy
• Requisitioning of job material for project requirements
• Working with the Project Managers and Field Service Manager to effectively schedule manpower/equipment utilization
• Maintaining current project schedules and requirements while ensuring other client requests are satisfied
• Being involved in the 24hr emergency response rotation with REV
• Mandatory attendance of weekly scheduling meetings with the Field Service Manager
• Responsible for maintaining and ensuring proper use and assignment of REV equipment, vehicles, property and assets
• Ensuring clients job sites and REV shop are clean at all times
• Responsible for review and approval of test sheets and preparation of technical client reports and quotations, or assigning field personnel to complete, and ensure completion meets client/project schedule and requirements
• Selling the services of REV and completing on site business development to clients; providing client maintenance both on a technical and social level
• Representing REV in a positive and professional manner to all clients and REV personnel

Qualifications:

• 5+ years’ experience as a Field Service Representative in the industrial electrical sector
• Professional qualities with regards to attitude and the ability to self-manage with proven initiative and client focus
• Strong leadership, organizational and time management capabilities
• Team player with excellent communication skills, both written and verbal
• Good working knowledge of computers and Microsoft Office
• Excellent safety record / safety conscious with an interest in continued learning of safety precautions and procedures

Start Date:

ASAP

Duration:

Permanent, full-time

Items to Include in Application:

Resume.

Application Closing Date:

Will remain open until suitable candidate is found.

Equal Opportunity Employer Statement:

REV Engineering is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. We are committed to providing an inclusive and supportive work environment for all employees.

If you feel that you are uniquely qualified for this position please submit your resume for review. We thank all applicants for their interest in this position; however, only those who most closely match REV’s requirements will be contacted. All information submitted to REV will be reviewed and remains in strict confidence.

For more information on REV please visit our company website: https://REVPowerSolutions.com

This job description is intended as a summary of the primary responsibilities and qualifications for this position. The job description is not intended as inclusive of all duties an individual in this position might be asked to perform or of all qualifications that may be required either now or in the future.