Field Service Specialist (Grande Prairie)- Completion Tools

NOV; Grande Prairie; On-site; CAD 75,000 - 110,000; Full time

Job summary

NOV is seeking a Field Service Specialist to oversee and install NOV Completion Tools equipment at customer job sites in Grande Prairie, Alberta. The role involves calibrating and measuring equipment against job data, organizing paperwork, and assisting customers with tool placements.

You will participate in customer sales and service activities, speaking with customers and following up on sales leads to develop the customer base in the Grande Prairie region.

Qualifications

• Five years’ experience in conventional completion, coil tools.
• Extensive knowledge of downhole tools, liner hangers, packers, stage tools, annulus casing packers, and coil tools.
• Full understanding of NOV Completion Tools – operation, rebuild and teardown processes.
• Evaluating wellbore conditions and recognizing potential problems prior to development.
• Understand the effects of downhole hydraulics and how it pertains to tool function and setup.
• Ability to perform required calculations such as downhole hydraulics, displacements, tallies and tubing movements.
• Ability to read and understand engineering handbooks.
• Experience with Microsoft Office applications: Excel, Word, Outlook, SharePoint, and OneDrive.

Responsibilities

• Supervise all aspects of job preparation, tool assembly, deployment and installation ensuring 100% customer satisfaction.
• Identify possible problems in running equipment while communicating with the customer and NOV Operations.
• Ensure all preparations have taken place, equipment is fit for use, and all pre-installation checks have been completed, and that all documentation is accurate and accounted for.
• Oversee installation of all equipment at customer sites.
• Maintain appropriate contact with the customer representative at the well-site.
• Produce in-depth reports of all well-site activities prior to and during installation.
• Account for, calibrate, and measure all NOV equipment against job specifications.
• Perform hydraulic calculations including displacements, capacities, buoyancies, and pressures, and record on schematics and reports.
• Accurately complete installation reports, schematics, and field tickets.
• Demonstrate availability and be fit for work during on-call rotation.
• Perform day-to-day shop activities when required.

Skills

Customer Focus

Drive for Results

Integrity and Trust

Peer Relationship

Action Oriented

Conflict Management

Timely Decision Making

Tools

Microsoft Office

Job description

JOB DESCRIPTION

The Field Service Specialist in Grande Prairie, Alberta will oversee and install NOV Completion Tools equipment at customer job sites. The role involves accounting for, calibrating, and measuring all equipment against job packets, well data, and tallies while organizing paperwork and assisting customers with tool placements. Additionally, the specialist will participate in customer sales and service activities, speaking with customers and following up on sales leads to develop the customer base in the Grande Prairie region.

• Supervise all aspects of job preparation, tool assembly, deployment and installation ensuring 100% customer satisfaction.
• Identify possible problems in running equipment while communicating with the customer and NOV Operations.
• Ensure all preparations have taken place, equipment is fit for use, and all pre‑installation checks have been completed, and that all documentation is accurate and accounted for.
• Oversee installation of all equipment at customer job sites.
• Maintain appropriate contact with the customer representative at the well‑site.
• Produce in‑depth reports of all well‑site activities prior to and during installation.
• Account for, calibrate, and measure all NOV equipment against job specifications.
• Perform hydraulic calculations including displacements, capacities, buoyancies, and pressures, and record on schematics and reports.
• Accurately complete installation reports, schematics, and field tickets.
• Demonstrate availability and be fit for work during on‑call rotation.
• Perform day‑to‑day shop activities when required.

Qualification Requirements

• Minimum of five years’ experience in conventional completion, coil tools.
• Extensive technical and practical knowledge of downhole tools, liner hangers, packers, stage tools, annulus casing packers, and coil tools.
• Full understanding of NOV Completion Tools – operation, rebuild and teardown processes.
• Evaluating wellbore conditions and recognizing potential problems prior to development.
• Understand the effects of downhole hydraulics and how it pertains to tool function and set up.
• Ability to perform required calculations such as downhole hydraulics, displacements, tallies and tubing movements.
• Ability to read and understand engineering handbooks.
• Must have experience with Microsoft Office applications:
• Excel, Word, Outlook, SharePoint, and OneDrive.
• Live in the Grande Prairie area.
• Must submit to a Physical Test.
• Clean Driver’s Abstract.

Competencies Required

• Customer Focus
• Drive for Results
• Integrity and Trust
• Peer Relationship
• Action Oriented
• Conflict Management
• Timely Decision Making

HSE Requirements

• Shop environment orientation (exits, fire extinguishers, first aid & eyewash stations, spill kits, propane storage) and yard environment (building locations, processes).
• Standing, walking, squatting, bending, reaching, and walking (further details to be reviewed on JHA).
• All applicable Field Service on‑site ticket requirement as per HSE Manager and client requirements.
• Strong safety leadership and a proven record of commitment to fulfilling all safety documentation requirements and duties.
• PPE training for possible noise exposure, mists/vapors, gloves, safety glasses and steel‑toed boots.
• WHMIS training.

NOV is an Equal Opportunity Employer and Prohibits Discrimination or Harassment of Any Kind: NOV is committed to the principle of equal employment opportunities for everyone and to providing employees with a work environment free of discrimination and harassment. National Oilwell Varco values inclusion and diversity; we encourage all qualified candidates to apply.