Field Service Representative – Quebec

St-Amour & Associates, Senc.; Montreal; On-site; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Field Service Representative to provide on-site technical support and training for construction products. In this dynamic role, you'll engage with contractors, retailers, and end-users across Quebec, ensuring they receive top-notch support and product knowledge. Your expertise will help resolve installation challenges and foster strong customer relationships. This position offers a competitive salary with commissions, a car allowance, and opportunities for career development. Join a forward-thinking company that values innovation and customer satisfaction in the construction sector.

Benefits

Car allowance

Company credit card for travel expenses

Full training and career development

Work with innovative products

Qualifications

• Experience in sales or construction is essential.
• Strong communication skills and customer focus are crucial.

Responsibilities

• Deliver on-site training and product demonstrations for clients.
• Troubleshoot installation issues and provide solutions.

Skills

Sales experience

Strong communication skills

Customer-focused mindset

Self-starter

Bilingual

Tools

CRM software

Job description

Salary :

Activity area : Industrial and manufacturing

We are hiring for our partner, a leading manufacturer in construction products that are available at major retailers.

We're looking for a Field Service Representative to provide on-site technical support, training, and product demos for contractors, retailers, and end-users across Quebec. You'll play a key role in educating clients, resolving installation challenges, and ensuring customer satisfaction.

Responsibilities:

• Deliver on-site training and product demonstrations.
• Support contractors and retail staff at stores.
• Troubleshoot installation issues and recommend solutions.
• Build strong customer relationships and support sales efforts.
• Update CRM daily and share field insights with the sales manager.
• Attend trade shows and industry events.
• Stay informed on market trends and competitor products.

What’s offered:

• Competitive base salary + commissions
• Car allowance and company credit card for travel expenses
• Full training and career development
• Work with an industry leader and innovative products

Skills and qualifications :

• Experience in sales or construction
• Strong communication skills and customer-focused mindset
• Self-starter, able to manage your territory independently
• Valid driver’s license and willingness to travel frequently
• Bilingual and the ability to travel to the U.S. for trade shows