Field Service Representative

Sofina Foods Canada; Abbotsford; On-site; CAD 60,000 - 90,000; Full time

Job summary

Sofina Foods Canada is seeking a Field Service Representative to deliver technical poultry management information and on-site support to producers and industry stakeholders. The role reports to the Vice President, Live Procurement & Field Service, taking a lead in coordinating farm visits, updating records, and providing practical recommendations.

The ideal candidate holds a B.Sc. in Agri/Animal and Poultry Science or equivalent, possesses a Class 5 license, and is proficient in MS Office.

Qualifications

• A B.Sc. (Ag) in Animal and Poultry Science or related degree; equivalent experience considered.
• Class 5 driver’s license with clean driving record.
• Strong understanding of agricultural research techniques and ability to apply findings practically.
• Proficiency with MS Office applications (Excel, Word, Outlook, PowerPoint).

Responsibilities

• Provide technical information and support to producers on poultry production issues (brooding, ventilation, lighting, water, feed, sanitation, grow-out, vaccines).
• Maintain producer data and records throughout grow-out to ensure customers have product information.
• Maintain regular communication; provide farm visit updates and schedules; communicate with customers on service calls and visits.
• Review production data and discuss results with producers; make recommendations to improve product quality.
• Inform facilities of quality issues; inform hatchery and plant about product quality.

Skills

Field service

Poultry science

Data analysis

MS Office

Education

B.Sc. (Ag) in Animal and Poultry Science

Tools

MS Office

Job description

Position Summary

Reporting to the Vice President, Live Procurement & Field Service, the Field Service Representative is accountable to provide accurate, leading-edge information and technology on poultry management to industry stakeholders, the research community, co-workers and peers in the Field Service Team. Position takes a lead role and liaises with industry and stakeholder groups in providing the right product for our processors (customers).

Key Accountabilities

• Accountable for providing technical information and support to producers with key issues that arise within the production period of raw poultry (brooding, ventilation, lighting programs, water management, feed management, sanitation, grow-out, feed withdrawal, vaccines). Maintain effective relationships, innovative and advanced services for both turkey and broiler farms;
• Accountable to keep job related records and producer data base. Keep adequate and sufficient data on each producer throughout the grow-out period to ensure that customers have product information;
• Accountable to maintain a high level of regular communication. Provide farm visit updates and schedules to the Sr. Field Service Representative. Communicate with assigned customers on service calls, farm visits and information transfer;
• Accountable to review production data. Review results with producers and make recommendations to improve product quality;
• Accountable to inform facilities of quality issues. Inform the hatchery of the quality of products produced by the hatchery. Inform the plant of the quality of product they will be receiving.

Requirements

• A B.Sc. (Ag) in Animal and Poultry Science or a related degree. An equivalent combination of experience and training will be considered;
• Class 5 drivers licence. Provide and maintain a clean Drivers Abstract;
• A detailed understanding of agricultural research techniques and ability to relate scientific findings to practical applications is essential;
• Proficiency with MS Office applications (Excel, Word, Outlook and Power Point).