Field Service Engineer - Montreal

ARxIUM; Montreal; On-site; CAD 70,000 - 100,000; Full time

Job summary

ARxIUM seeks a Field Engineer to lead the installation, maintenance, and repair of pharmacy automation systems. The ideal candidate should be technically proficient and possess strong customer interaction skills. This full-time role offers competitive benefits and requires fluency in French, along with a technical degree.

Benefits

Medical, dental, and vision benefits

Company-paid life/ADD insurance

RRSP/DPSP

Flexible work schedule

Generous paid time off

Employee referral program

Qualifications

• 7+ years of experience in field service with direct customer interaction.
• 3-5 years experience in programming Allen-Bradley PLCs.
• Conveyor and Automation experience required.

Responsibilities

• Perform software and hardware preventive and corrective maintenance.
• Refine and validate PLC Coding.
• Responsible for timely completion of all paperwork and reports.

Skills

Programming Allen-Bradley PLCs

Customer Communication Skills

Troubleshooting Electro-Mechanical Systems

Preventive Maintenance

Emergency Break Fix Service

Education

Diploma or degree in technical field

Job description

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Are you ready to be apart of changing the game for pharmacy automation with next generation solutions? Come join us!

Who We Are:

ARxIUM is a leader in the development of advanced pharmacy technology and solutions. Here you have the opportunity to work with the best experts in the pharmacy health systems sector paving the way with innovative automation hardware and software technologies.

ARxIUM has been providing innovative solutions in the pharmacy automation space for over twenty years and currently serves customers in North America, Europe and Asia. We have offices in Winnipeg and the Chicago Area and work remotely in cities across North America and Europe.

ARxIUM is proud to offer the successful candidate

• Medical, dental, and vision benefits or Health Spending Account
• Company-paid life/ADD insurance
• RRSP/DPSP
• Flexible work schedule and generous paid time off
• Employee referral program
• Competitive salary
  
  

About The Role:

The Field Engineer (FSE) provides the front line interface of ARxIUM systems to the customer. The FSE, under minimal supervision, and with broad scope of responsibility, performs field service activities involving the installation, maintenance, repair and modification of ARxIUM systems at a customer facility. The FSR must have excellent, customer centered, communication skills.

Applicants must reside in Montreal and speak French fluently

Who We're Looking For:

• Diploma or degree in a technical field including, but not limited to: mechanical, electrical, computer, biomedical
• 3 - 5years experience programming Allen-Bradley PLCs
• Conveyor and Automation experience
• Engineering and Electrical experience
• 7+ years of direct field service (or equivalent) experience troubleshooting and repairing computerized electro-mechanicalsystems
• 7+ years of experience working in a service capacity with direct customer interaction
  
  

What You'll Be doing:

• Perform software and hardware preventive and corrective maintenance
• Perform software and hardware emergency break fix service calls
• Refines and validates PLC Coding
• Works with the facility to schedule appropriate downtime for preventive and corrective maintenance
• Responsible for timely and accurate completion of all paperwork and reports. This includes ticket updates and closures, expenses, timesheets and other administrative requirements
• Responsible for following up on open issues, tickets and escalations
• Working Outside normal business hours may required to service products
• Performs other duties as required
  
  

Take a look at your potential career with ARxIUM and apply today.

WE would love to meet you!

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Internet Publishing

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