Field Service Engineer

Scot Agri; Southwestern Ontario; On-site; CAD 52,000 - 91,000; Full time

Benefits offered by this job

Door-to-door pay

Company van

Laptop and phone

Health plan

Pension scheme

Life assurance

Training

Employee referral programme

Job summary

Scot JCB is seeking a skilled plant engineer to join our team of field engineers based in or around the Waltham Abbey area, Essex. The role is field-based, travel from home to customer sites is required, and a confident, independent approach is essential.

You will repair and maintain plant machinery, complete paperwork on a phone or tablet, and coordinate with the parts and service teams. Expect a competitive hourly rate with overtime, bonus, and the possibility of a company van and training

Qualifications

• City and Guild, NVQ or SVQ in Construction Plant Maintenance.
• Experience with construction plant, diesel engines, electrics, hydraulics, transmissions and fault finding using electronic diagnostic equipment.
• Experience with JCB Loadalls is a plus.
• Ability to prioritise tasks and work well in a busy environment.
• Strong customer service skills and the ability to build rapport with customers.
• Good IT skills.
• Flexible and positive outlook with an outgoing approach to work.

Responsibilities

• Repairing and maintaining machines on customers' sites to conformance with manufacturer specifications.
• Accurately completing all relevant paperwork daily on a phone or tablet.
• Submitting daily timesheets and job cards.
• Accurately ordering parts and coordinating with the parts department.
• Working closely with the service supervisor.
• Carrying out inspections and repairs of machines at the depot as required - per manufacturer specifications and regulations.
• Ensuring no deficiency or defect affecting safe operation and notifying management of defects.

Skills

Plant maintenance qualifications

JCB Loadalls experience

Customer service

IT skills

Flexible attitude

Education

City and Guild / NVQ / SVQ in Construction Plant Maintenance

Job description

Salary Competitive hourly rate + overtime

Location Essex

Division Scot JCB

This is a Permanent, Full Time vacancy that will close in 21 days at 23:59 BST.

The Vacancy

Scot JCB are looking for a skilled plant engineer to join our growing team of field engineers based in or around the Waltham Abbey area.

This is a field-based role where you will travel from your home directly to our customers sites, so we are looking for a confident and independent individual with a strong background in the repair and maintenance of plant machinery. Willingness to travel is essential.

Salary: Competitive base rate plus overtime and bonus

Who are we?

The Scot JCB Group is made up of Scot JCB, Scot Agri and Stewart Plant Sales. Scot JCB has been supplying and servicing JCB machinery throughout Scotland and the North of England for over 60 years. We sold our first machine in 1956 and have grown into a highly specialised machinery distribution company operating through a network of 14 depots from Huntly in the North East of Scotland to Carnforth in Lancashire. Scot JCB is the largest JCB distributor in the UK and we pride ourselves on providing our customers with world class service.

Key Duties And Responsibilities

• Repairing and maintaining machines on customers sites as required to ensure conformance with manufacturer’s specification
• Accurately completing all relevant paperwork daily on a phone or tablet
• Submitting daily timesheets and job cards
• Accurately ordering your parts and working closely with the parts department
• Working closely with the service supervisor
• Carrying out inspections and repairs of machines at our depot as required - in conformance with manufacturer’s specification and any regulations affecting their use
• Ensuring that there is no deficiency or defect likely to affect the safe working of a machine – and notifying appropriate manager of any defective or unsafe equipment

The Ideal Candidate Will Have

• Relevant experience and qualifications e.g. City and Guild, NVQ or SVQ qualifications in Construction Plant Maintenance
• Experience in construction plant, diesel engines, electrics, hydraulics, transmissions, and fault finding using electronic diagnostic equipment
• Experience working on JCB Loadalls would be advantageous
• The ability to prioritise tasks and work well in a busy environment
• Great customer service skills and the ability to build rapport with our customers
• Good IT skills
• A flexible and positive outlook with an outgoing approach to work

In Return You Will Receive

• A competitive rate, reviewed yearly
• Door-to-door pay
• 39-hour basic working week and competitive overtime rates
• The opportunity to earn £1 more p/hour through our appraisal program
• Average holiday pay to reflect overtime worked
• 30 days annual leave, increasing with length of service up to a total of 35 days
• The option to buy/sell up to 5 days annual leave per year
• Company van which can be used for private use in line with HMRC guidance
• Laptop, phone, uniform and overalls
• Health and wellbeing plan – cashback for dentist, opticians, physio and more
• Employee Assistance Programme – free counselling and legal advice
• Access to high street discounts and savings through Perks
• Contributory pension scheme
• Life assurance of three times your annual salary
• Employee referral programme
• JCB and in-house training

The Company

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

The Benefits

• A competitive salary, reviewed yearly
• Contributory pension scheme
• Life assurance of three times your salary
• 30 days annual leave, increasing with length of service
• JCB and in-house training
• Healthcare cash plan
• Employee assistance programme
• Free onsite parking