Field Sales Representative - Staples Promotional Products

Staples, Inc.; Canada; Hybrid; CAD 50,000 - 75,000; Full time

Job summary

Staples, Inc. is seeking a motivated Sales Representative to join its Promotional Products division. This role involves servicing clients across Alberta and BC, driving sales growth through proactive engagement and customer service. Ideal candidates will have sales experience, strong communication skills, and the ability to thrive in a fast-paced environment.

Benefits

Inclusive culture with associate-led Business Resource Groups

Vacation Allotment and Holiday Schedule

Online and Retail Discounts

Company Match RRSP

Physical and Mental Health Wellness programs

Qualifications

• 1-3 years of sales experience, preferably with a hunter mentality.
• Proficiency in Microsoft Office (Excel, Outlook, Word, PowerPoint).
• Valid driver's license and access to a vehicle.

Responsibilities

• Service the field locations of contracted accounts and increase sales.
• Prospecting new accounts through networking and cold calls.
• Maintain and record sales activities in the designated system.

Skills

Interpersonal skills

Communication skills

Customer service skills

Organizational skills

Analytical skills

Problem solving

Education

High School or College Diploma

Tools

Microsoft Office

Salesforce

Job description

Staples is business to business. You're what binds us together.

While you may know Staples as the world's leading office supply company, Staples Promotional Products - a division of Staples - is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team!.

This role will be a Hybrid position for Calgary, AB and a Remote position for Vancouver, BC. You will be expected to engage in business travel to the extent necessary or desirable for the performance of your duties

What you'll be doing:
Service the field locations of our contracted accounts. Increases sales within existing customer base through proactive activities such as customer calls, in-person meeting and events, marketing, delivery of exceptional customer service, developing an awareness of customer requirements/preferences and changes in the local market, competitors and industry Prospecting: Secures new accounts through networking, referrals, and cold calls Increases sales by staying current with new products and trends Researches and prepares quotes to ensure maximum profit and market competitiveness Completes the request form on SFDC to submit quote and order requests to Special Order Team Brings all client quote requests over $10,000 to the attention of the Regional Sales Manager Brings all client quote requests over $50,000 to the attention of the Regional Sales Manager and National Director of Sales Maintains and increases margins to within client and department guidelines Ensures customer satisfaction by working with members of the sales team as well as members of sales support teams across the business Acts as a proxy for the client internally at SPP when interacting with all Account Services and Special Order teams Works with Special Order Team to ensure that all Special Orders are placed and delivered according to the customer requirements
What you bring to the table:
Excellent interpersonal, communication and presentations skills with a flair for sales Industry experience (ie: understanding of decoration processes, quoting, and SAGE) preferred Exceptional customer service skills Highly proficient business written and verbal communication skills, as well as the ability to discern message content Strong organizational skills and the ability to handle and prioritize multiple tasks/projects simultaneously and strong attention to detail Ability to demonstrate flexibility and adaptability in a fast-paced and changing work environment and ability to demonstrate a positive and supportive attitude at all times even during stressful or difficult situations Ability to support company and management initiatives and/or decisions and the ability to prioritize and execute work under tight deadlines Strong problem solving and analytical skillsets Maintains a record of sales activities and follow-up requirements in the designated system Assists in the development and maintenance of the SPP brand by utilizing promotional materials to introduce and increase customer knowledge of SPP in the Canadian market
What's needed- Basic Qualifications:
High School or College Diploma, or equivalent work experience 1-3 years of sales experience, with a hunter mentality Proficiency in Microsoft Office (Excel, Outlook, Word, PowerPoint) Experience with Salesforce (asset) Strong math aptitude Ability to travel to visit customers across Alberta and BC Valid driver's license and access to a vehicle in good working condition
What's needed- Preferred Qualifications:
Previous experience in the Promotional Merchandise Industry
We Offer:
Inclusive culture with associate-led Business Resource Groups Vacation Allotment and Holiday Schedule Online and Retail Discounts, Company Match RRSP, Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.