Account Manager - Staples Promotional Products (Hybrid)

Staples, Inc.; Vaughan; Hybrid; CAD 55,000 - 85,000; Full time

Job summary

A leading company in branded merchandise seeks an Account Manager responsible for marketing and selling products to customers, managing client relationships, and achieving sales goals. This role demands strong interpersonal and communication skills, with opportunities for professional growth and a supportive work culture.

Benefits

Inclusive culture

Vacation Allotment

Holiday Schedule

Online and Retail Discounts

Company Match RRSP

Health Wellness programs

Qualifications

• At least 3 years of sales and/or customer service experience.
• Ability to travel to customers within Canada.
• Bilingual in French and English preferred.

Responsibilities

• Market and sell SPP products to new and existing customers.
• Manage enterprise-level contracted client relationships.
• Design and implement strategic business plans for customers.

Skills

Interpersonal skills

Communication skills

Sales skills

Organizational skills

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Microsoft PowerPoint

Job description

Staples is business to business. You’re what binds us together.

Staples Promotional Products is the world's most trusted source for branded merchandise.As an unprecedented 11-time winner of the Distributor of the Year Award and the highest-ranking Canadian distributor on the North American Top 40 list,we are committed to providing outstanding service and exceptional value. That's why companies large and small, all over the world, turn to us for the resources they need to increase brand reach and visibility.

This role is a Hybrid position with 2 days onsite and 3 days work from home.

What you’ll be doing:

• As the Account Manager you will market and sell SPP products and services to new and existing customers and manage enterprise-level contracted client relationships
• Your customers are some of the most exciting and recognized brands in Canada and you are responsible for customer satisfaction and for the delivery of commitments made by the company
• Much of your day is spent communicating with your customers to solve their challenges and interacting with SPP’s suppliers and internal resources to build the right solutions for our customers
• While you are responsible for achieving team sales and profit goals, you are also designing and implementing strategic business plans and reviews for your customers, and always looking for ways to deepen your relationships and grow the sales within your Enterprise Accounts

What you bring to the table:

• Excellent interpersonal, communication and presentations skills with a flair for sales
• Strong organizational skills and the ability to handle and prioritize multiple tasks/projects simultaneously
• Ability to prioritize and execute work under tight deadlines
• Ability to demonstrate a positive and supportive attitude at all times even during stressful or difficult situations

Qualifications:

What’s needed- Basic Qualifications:

• You have at least 3 years of sales and/or customer service experience.
• Ability to travel to visit to customers within Canada.

What’s needed- Preferred Qualifications

• Your previous experience in the promotional merchandise industry
• Proficient use of Microsoft programs (Excel, Outlook, Word, and PowerPoint)
• Bilingual in French and English preferred

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Vacation Allotment and Holiday Schedule
• Online and Retail Discounts, Company Match RRSP, Physical and Mental Health Wellness programs, and more!