Account Manager - Staples Promotional Products

Staples Advantage Canada; Calgary; On-site; CAD 60,000 - 80,000; Full time

Job summary

Staples Advantage Canada recherche un Account Manager pour son équipe dynamique. Le candidat idéal aura au moins 3 ans d'expérience en vente ou service client, avec d'excellentes compétences interpersonnelles et en communication. Vous serez responsable de la gestion des relations avec des clients de premier plan au Canada et aiderez à atteindre les objectifs de vente de l'entreprise. En outre, vous bénéficierez d'une culture inclusive et de divers avantages, tels que des programmes de bien-être et des réductions pour employés.

Benefits

Culture inclusive avec des groupes de ressources pour les associés

Vacances et horaires de congés

Réductions en ligne et au détail

Programme de jumelage RRSP

Programmes de bien-être physique et mental

Qualifications

• Au moins 3 ans d'expérience en vente et/ou service client.
• Bilingue en français et en anglais (Montréal, QC seulement).
• Capacité de voyager pour visiter les clients au Canada.

Responsibilities

• Gérer des produits et services de SPP pour de nouveaux clients et des comptes existants.
• Assurer la satisfaction client et la livraison des engagements de l'entreprise.
• Concevoir et mettre en œuvre des plans d'affaires stratégiques pour les clients.

Skills

Interpersonal Skills

Sales Skills

Organizational Skills

Communication Skills

Presentation Skills

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Microsoft PowerPoint

Job description

Staples is business to business.You’re what binds us together.

While you may know Staples as the world’s leading office supply company, Staples Promotional Products – a division of Staples – is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team.

What you’ll be doing:

• As the Account Manager you will market and sell SPP products and services to new and existing customers and manage enterprise-level contracted client relationships
• Your customers are some of the most exciting and recognized brands in Canada and you are responsible for customer satisfaction and for the delivery of commitments made by the company
• Much of your day is spent communicating with your customers to solve their challenges and interacting with SPP’s suppliers and internal resources to build the right solutions for our customers
• While you are responsible for achieving team sales and profit goals, you are also designing and implementing strategic business plans and reviews for your customers, and always looking for ways to deepen your relationships and grow the sales within your Enterprise Accounts

What you bring to the table:

• Excellent interpersonal, communication and presentations skills with a flair for sales
• Strong organizational skills and the ability to handle and prioritize multiple tasks/projects simultaneously
• Ability to prioritize and execute work under tight deadlines
• Ability to demonstrate a positive and supportive attitude at all times even during stressful or difficult situations

Qualifications:

What’s needed- Basic Qualifications:

• You have at least 3 years of sales and/or customer service experience.
• Bilingual in French and English(Montreal, QC only)
• Ability to travel to visit to customers within Canada.

What’s needed- Preferred Qualifications

• Excellent interpersonal, communication and presentations skills with a flair for sales
• Strong organizational skills and the ability to handle and prioritize multiple tasks/projects simultaneously
• Ability to prioritize and execute work under tight deadlines
• Proficient use of Microsoft programs (Excel, Outlook, Word, and PowerPoint)
• Ability to demonstrate a positive and supportive attitude at all times even during stressful or difficult situations

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Vacation Allotment and Holiday Schedule
• Online and Retail Discounts, Company Match RRSP, Physical and Mental Health Wellness programs, and more!