Field Nurse Case Manager

Bayshore HealthCare; Nova Scotia; On-site; CAD 70,000 - 90,000; Full time

Job summary

Bayshore HealthCare is seeking a Field Nurse Case Manager to serve as a key contact for patients and physicians within their support programs. Successful candidates will demonstrate teamwork and strong advocacy skills while navigating the Canadian healthcare landscape. This role requires a valid RN/RPN license and experience in patient support, emphasizing excellent service delivery in a fast-paced environment.

Qualifications

• Registered Nurse or Registered Practical Nurse (RN/RPN) license required.
• Fluent in English and French for communication with patients.

Responsibilities

• Provide support and advocacy to patients and healthcare professionals.
• Coordinate patient training and documentation of adverse events.
• Assist physicians with patient enrollment and paperwork.

Skills

Customer service

Communication skills

Critical thinking

Problem-solving

Organizational skills

Education

Completion of registered Nursing Program

Tools

Microsoft Suite

Job description

Join to apply for the Field Nurse Case Manager role at Bayshore HealthCare

3 days ago Be among the first 25 applicants

Join to apply for the Field Nurse Case Manager role at Bayshore HealthCare

Job Summary

The Bayshore Specialty Rx Field Nurse Case Manager will be a single point of contact for physicians. You will work with the Reimbursement Specialist to support patients throughout the entire patient support program journey. The Field Nurse Case Manager thrives in an environment that emphasizes teamwork, accountability, processes a deep willingness to serve customers and drives positive customer and patient experience in a fast-paced work environment.

Job Summary

The Bayshore Specialty Rx Field Nurse Case Manager will be a single point of contact for physicians. You will work with the Reimbursement Specialist to support patients throughout the entire patient support program journey. The Field Nurse Case Manager thrives in an environment that emphasizes teamwork, accountability, processes a deep willingness to serve customers and drives positive customer and patient experience in a fast-paced work environment.

Duties And Responsibilities

• Provide exemplary courteous professional service to all program stakeholders
• Assist the prescribing physician to complete patient enrolment; including on-site visits to the physician’s office to gather all pertinent and appropriate information to complete the necessary forms (private and/or provincial insurance) in a concise, organized, and professional manner
• Proactively offers support and advocacy to patients and HCP
• Visits prescribers in their assigned area to assist with paperwork in office as required
• Review patient charts to gather all pertinent and appropriate information to complete necessary reimbursement forms in a concise, organized and professional manner
• Liaise and advocate with third party providers
• Provide ongoing support and assistance to ensure patient adherence
• Coordinate patient injection training as required
• Liaise with client (Patient Experience Lead, Territory Manager, Medical Science Liaisons) as required to provide optimal service to HCPS, Patients and clinics
• Actively establish and strengthen relationships with HCP within assigned region through on site and virtual visits
• Identify, report and document Adverse Events as per Pharmacovigilance requirements
• Participate in ongoing internal and/or external continuing education activities
• Adhere to Bayshore Policies and Procedures
• Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System as well as key performance indicators for the program.
• Participate in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns.
• Maintain confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel
  
  

Qualifications

EDUCATION

• Completion of registered Nursing Program or registered practical nursing program holding current registration from a provincial licensing body in Canada.
  
  

Experience

• Registered Nurse or Registered Practical Nurse (RN/RPN) license
• Current registration/ licensing with the provincial regulating body of residence
• Experience in Patient Support Programs and/ or Immunology an asset
• Excellent customer service skills
• Must be fluent in verbal and written communication and interpersonal skills for both English and French (Applicable for provinces/regions with French language service requirements)
• Excellent computer skills; Microsoft Suite of products (minimum intermediate level of Excel, Word, PowerPoint)
• Understanding of provincial and private coverage criteria and how to navigate the Canadian Drug Coverage Landscape is considered an asset
• Strong critical thinking and problem-solving skills
• Accurate data collection and integrity
• Ease with working in a paperless environment
• Proven ability to work in a team environment
• Ability to resolve conflict in a professional manner
• Strong sense of organization and attention to detail
• Self-regulation of time management and the ability to multi-task and adhere to deadlines
• Familiarity with PIPEDA and how it applies in a confidential patient environment
• Valid driver’s license – Ability to travel as required and must have access to reliable transportation
  
  

Other Skills And Abilities

• Reliable, high-speed home internet required
• Dedicated workspace free from distractions
• Complete other tasks as requested
  
  

Primary Location

Nova Scotia

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at Bayshore HealthCare by 2x

Sign in to set job alerts for “Case Management Nurse” roles.

Registered Nurse - Seeking Experienced Candidates

Registered Nurse (RN) - Various Positions - Ivy Meadows

Sydney Mines, Nova Scotia, Canada 1 day ago

Registered Nurse (RN) - Various Positions - Halifax Campus

Hammonds Plains, Nova Scotia, Canada 6 months ago

Nova Scotia, Canada CA$40.55-CA$49.99 3 weeks ago

Disability Case Manager (Kinesiologist preferred)– Nova Scotia

Eskasoni, Nova Scotia, Canada 40 minutes ago

New Glasgow, Nova Scotia, Canada 2 weeks ago

Disability Case Manager (Kinesiologist preferred)– Nova Scotia

Disability Case Manager (Kinesiologist preferred)– Nova Scotia

Disability Case Manager (Kinesiologist preferred)– Nova Scotia

Halifax, Nova Scotia, Canada 14 hours ago

Disability Case Manager (Kinesiologist preferred)– Nova Scotia

Meteghan, Nova Scotia, Canada 2 weeks ago

Sydney, Nova Scotia, Canada $50.00-$70.00 3 weeks ago

Supportive Housing Intensive Case Manager

Meteghan River, Nova Scotia, Canada 3 weeks ago

Halifax, Nova Scotia, Canada 13 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.