Family Support Coordinator

Alzheimer Society of Simcoe County; Barrie; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading organization in Barrie is seeking a Family Support Coordinator to provide essential support to individuals living with dementia and their care partners. The role involves developing personalized care plans, facilitating support groups, and collaborating with community services. Ideal candidates will have a background in healthcare or social services, along with strong organizational and communication skills. This full-time position offers the opportunity to make a significant impact in the community.

Qualifications

• Experience with individuals and families affected by dementia.
• Experience in developing care plans and group support activities.

Responsibilities

• Provide ongoing support services to clients with dementia.
• Develop care plans and maintain relationships with community partners.
• Document client interactions and maintain confidentiality.

Skills

Organizational Skills

Communication

Teamwork

Knowledge of Community Services

Education

Certificate, diploma or degree in healthcare field

Tools

Microsoft Office Suite

Alayacare

Job description

Direct message the job poster from Alzheimer Society of Simcoe County

CEO Alzheimer Society of Simcoe County, Barrie Ward 3 City Councillor, Board Chair Simcoe Muskoka District Health Unit, President, Kungl Consulting…

Family Support Coordinator - working with individuals living with dementia and their care partners and facilitating virtual and in-person support groups.

Reporting to the Chief Executive Officer, and as an active and constructive part of the staff team, the Family Support Coordinator is responsible for providing support services to clients, including individuals who are living with Alzheimer’s disease and other dementias, and / or their care partners (family, friends, and professionals).

The Family Support Coordinator is responsible for developing a care plan for support that focus on the individual needs and goals of each client, and may include individual and / or group support sessions, outreach to other community support services, and the development of positive working relationships with community partners.

Key Responsibilities :

• Provide ongoing support services to clients (individuals with dementia and / or care partners of individuals who are affected by dementia), including : assessment of client needs / goals, ongoing individual and family support, advocacy services, and providing information on dementia.
• Assess the client’s need for support and, when necessary, make appropriate internal and external referrals to other services and resources.
• In collaboration and consultation with the internal program and support team, (i.e., Enhanced Care Clinician, Education Coordinators, social recreation staff, First Link Care Navigators etc.), establish a care plan, maintain and nurture relationships with community partners and referral sources that will enhance the success for early intervention of services to ensure that individuals and families referred to the Alzheimer Society receive timely and appropriate service.
• Contribute to regular program information for the Society’s newsletter and website. Liaise with other program staff on opportunities related to the various client service programs.
• Assist in the development and maintenance of policies and procedures for the Support Services program and follow practice standards and assist in the review of the overall effectiveness of the client support service program to ensure a timely response to emerging needs.
• Maintain confidential, accurate and current files which contain information about individuals accessing services, and complete detailed, dated documentation for each contact with the service recipients, including discharge and referrals.
• Maintain the confidentiality of all service recipients as outlined in the Confidentiality Policy.
• Maintain a current knowledge of Alzheimer’s disease and other dementias, including clinical manifestations, behaviours, current care practices, placement options, treatment options and stay up to date on current available resources.
• Contribute to the continued development of the position and respond to other duties as deemed appropriate by the CEO in a mutually agreed-upon manner.
• Represent the Alzheimer Society on various related committees within as directed by the CEO.
• Work in a safe manner and have a clear understanding of the responsibilities towards health and safety practices during each work day, and while on the Society’s business within the community.
• Perform other related duties consistent with the job classification, as assigned.

Education :

• Certificate, diploma or degree in healthcare field, social services, geriatric care, or other related discipline.

Experience :

• Previous experience with individuals and families affected by dementia.
• Previous experience with a community-based agency and / or not-for-profit agency.
• Previous experience in the development and delivery of both individual care plans and group support activities.
• Equivalent combinations of education and experience will be considered.

Skills, Knowledge and Competencies :

• Excellent organizational, planning and time management skills, including the handling of multiple, concurrent issues and tasks.
• Excellent verbal, written, listening and mediation skills.
• Ability to work independently as well as in a team environment.
• Knowledge of community social, health and service organizations in the Simcoe County region and Ontario (Central region).
• Computer literacy, with thorough knowledge of the Microsoft Office Suite of software (i.e., Word, Excel, Power Point, etc.).
• Knowledge of other software programs relevant to maintaining data records (e.g., Alayacare)

Professional Licensure / Affiliations / Memberships / Certificates

• Must have a valid ‘G Class” driver’s license, access to a reliable car with insurance.

Questions can be sent to Ann-Marie Kungl, CEO at [e-mail]

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Other

Community Services

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