Family Services Manager

NETES; Winnipeg; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading organization in Manitoba is seeking a full-time Family Services Manager to oversee family services at Ronald McDonald House. The role involves managing staff, ensuring service delivery, and collaborating with hospital partners. The ideal candidate will have a passion for the mission and strong interpersonal skills.

Qualifications

• Knowledge of pediatric health and family-centered care an asset.
• Ability to work independently and as part of a team.

Responsibilities

• Manage the Weekend Family Services Coordinator and associates.
• Liaise with hospital partner referral sources.
• Recruit and train staff for Family Services coverage.

Skills

Passion for the mission

Knowledge of non-profit sector

Excellent analytical skills

Strong interpersonal skills

Organizational skills

Tools

Word

Excel

Job description

POSITION TYPE FULL-TIMEShift times for the position are Monday to Friday, 8 a.m. to 4 p.m., with occasional evening and weekend shifts as required. The Family Services Manager takes on-call responsibility as scheduled or as needed.As a key member of the RMHC Manitoba management team, the Family Services Manager works under the direction of the Senior Family Services Manager and the CEO to assist with management of the Ronald McDonald House program’s family services. The Family Services Manager is responsible for managing the Weekend Family Services Coordinator and associates to ensure a welcoming and inclusive home away from home for families seeking the services and supports of RMHC Manitoba’s Ronald McDonald House program. The Family Services Manager works closely with hospital partners, system family services colleagues, and community organizations. The Family Services Manager’s mandate is to assist the Senior Family Services Manager to manage Ronald McDonald House family services harmoniously and work collaboratively with other program managers to maintain the highest standards of organizational and mission delivery excellence.General Responsibilities:

• Work under the direction and guidance of the Senior Family Services Manager and CEO
• Ensure referral and admission procedures follow Ronald McDonald House policies and standards
• Maintain highest level of family service mission delivery by providing support and resources to families
• Liaise hospital partner referral sources and manage external resources
• Recruit and train staff for Ronald McDonald House Family Services coverage as needed
• Ensure staff have effective and strategic input in regards to performance plans and evaluations
• Engage and motivate Family Services volunteers
• Work effectively and collaboratively with all other departments
• Other duties as assigned

Skills and Qualifications:

• Passion for the mission of Ronald McDonald House Charities Manitoba
• Knowledge of non-profit sector
• Knowledge of pediatric health and family-centered care an asset
• Knowledge of legislation on employment standards, occupational health and safety, and human rights
• Highly proficient computer skills, including Word and Excel
• Knowledge of client management system an asset
• Excellent analytical and abstract reasoning skills with attention to details
• Strong interpersonal and organizational skills
• Ability to work independently and as part of a team
• Positive attitude coupled with care and compassion

Please send a cover letter and a resume to [e-mail]. This job advertisement has been provided by an external employer/partner. Neeginan Education, Training and Employment Services, Inc. (NETES) is not responsible for the content's accuracy, authenticity, or reliability.