Family Navigator: Caregiver Support & Resource Advocate

Canadian-Mental-Health-Association; Kelowna; On-site; CAD 48,000 - 51,000; Full time

Benefits offered by this job

Dental, Health & EAP Benefits

Wellness Spending Account

RRSP Matching Program

Vacation & Personal Health Days

Job summary

CMHA Kelowna & District is hiring a full-time, 12-month Family Navigator to join the Foundry Kelowna Team. This role offers 37.5 hours per week, typically Monday–Friday, 9:00am–5:00pm with Thursday variations based on program need.

The Family Navigator provides navigation support to families of children, youth, or dependent young adults experiencing mental health and/or substance use issues, helping identify resources and build caregiving skills through one-on-one and group work.

Qualifications

• Diploma in Community, Social or Human Services or related field.
• Minimum 2 years’ recent and relevant experience working with families.
• Valid Class 5 BC driver’s license.
• Criminal Record Check clearance in the Vulnerable Sector.
• FirstAid, CPR and Naloxone considered an asset.
• Strong communications skills, both verbal and written.
• Proficiency in Microsoft Outlook, Word and Excel.

Responsibilities

• Meet with parents and family caregivers at Foundry Kelowna and within the community.
• Respond to caregiver inquiries via phone, guiding navigation of services for youth and families.
• Conduct caregiver assessments to identify needs and set goals.
• Identify and recommend community resources.
• Advocate for participants and assist in accessing resources.
• Maintain accurate records and daily logs.
• Facilitate workshops for parents and caregivers to promote skills.
• Work with a multidisciplinary team to ensure client-centered care.
• Performs other related duties as assigned.

Skills

Communication skills

Caseload management

Microsoft Outlook

Travel ability

Teamwork

Record-keeping

Education

Diploma in Community, Social or Human Services

Tools

Outlook

Word

Excel

Job description

CMHA Kelowna & District is hiring a full-time, 12-month Family Navigator to join the Foundry Kelowna Team. This role offers 37.5 hours per week, typically Monday–Friday, 9:00am–5:00pm with Thursday variations based on program need.

The Family Navigator provides navigation support to families of children, youth, or dependent young adults experiencing mental health and/or substance use issues, helping identify resources and build caregiving skills through one-on-one and group work.