Family Support Counsellor — Empower Families

arc programs; Kelowna; On-site; CAD 41,000 - 43,000; Full time

Benefits offered by this job

Full benefits package

3 weeks paid vacation

Paid sick days

Job summary

arc programs in Kelowna is hiring a Family Support Counsellor based at the Family Connection Centre to start in July. You will provide support and mentorship to families and caregivers of children and youth with support needs, helping them build resiliency and skills to manage daily challenges.

The role requires a bachelor’s degree in Social Services or related field with 2 years' experience (or a diploma with 3+ years).

Qualifications

• Bachelor’s degree in a Social Services or Human Services discipline with a minimum of 2-years' experience is desired.
• A diploma in a Social Services or Human Services discipline may also be considered, with extensive (minimum 3-years) experience.
• Knowledge of strengths-based family systems and attachment-based support.
• Experience working with children with support needs.
• Strong knowledge base in child development, neurodiversity, ASD, FASD and complex support needs.
• Strong problem-solving and collaboration skills.
• Working knowledge of the CPS(Collaborative and Proactive Solutions) model and Signs of Safety model.
• Ability to establish trusting relationships with children, youth, and families.
• Experience working as part of a multi-disciplinary team.
• Experience working with substance misuse, intimate partner violence, mental health and child protection services.
• Group facilitation skills.

Responsibilities

• Developing therapeutic relationships of trust and safety with families to support their journey through Family Connection Centre (FCC) services for their children.
• Improving parent and child / youth or sibling interactions and decreasing conflict.
• Facilitating support groups for parents / caregivers to enhance connections, provide education and promote skill development relevant to the developmental and chronological age of their children.
• Developing family-led goals for services through the Signs of Safety process.
• Working collaboratively with FCC teams and outside resources, such as School Division 23, MCFD, CYMH, MCSS, as well as the family's natural support system to ensure holistic care and support.
• Facilitating family connections with relevant community services and overcoming barriers to accessing supports.
• Assisting parents / caregivers with relevant applications, including applications for housing, Jordan’s Principal, and Disability Tax Credit.
• Assisting with transition to adult services.
• Collaborating with Developmental Specialists, Behavioural Consultants, Intake and Care Coordinators and other partners to provide comprehensive, goal-focused services relevant to the identified needs of each family.
• Implementing and maintaining required case management and records.

Skills

Strengths-based approach

Attachment-based support

Group facilitation

Collaboration

CPS model knowledge

Signs of Safety

Family systems

Education

Bachelor’s degree in Social Services or related field

Diploma in Social Services with 3+ years experience

Job description

arc programs in Kelowna is hiring a Family Support Counsellor based at the Family Connection Centre to start in July. You will provide support and mentorship to families and caregivers of children and youth with support needs, helping them build resiliency and skills to manage daily challenges.

The role requires a bachelor’s degree in Social Services or related field with 2 years' experience (or a diploma with 3+ years).