Family Courtworker

Native Counselling Services of Alberta; High Level; On-site; CAD 45,000 - 55,000; Full time

Job summary

Native Counselling Services of Alberta in High Level, Alberta is seeking a full-time family court worker to assist Indigenous clients facing legal issues. The role emphasizes culturally informed support, advocacy, and collaboration with lawyers, judges, social workers, and community partners.

The ideal candidate brings deep Indigenous knowledge, trauma awareness, and solid IT skills, plus the ability to maintain confidentiality, work as a team, and build professional relations.

Qualifications

• Experience with Indigenous communities, healing, and language.
• Understanding of Indigenous culture and justice context.
• Awareness of historic trauma and colonization impacts.
• Strong computer and IT skills.
• Basic knowledge of court operations, justice, corrections, and income supports.
• Team player with strong written and verbal communication; confidentiality.
• Ability to build professional relationships.
• Willingness to learn NCSA Resiliency Model.
• Reliable vehicle and Alberta driver’s license with liability insurance.
• Up-to-date criminal record check and child intervention check on hire.

Responsibilities

• Explain court charges, court procedures, clients’ responsibilities, legal aid, lawyers, children’s services investigation, court orders and circle process.
• Provide direct support and advocacy for clients attending court, including explaining court procedures and legal terminology in an accessible manner.
• Liaise with lawyers, judges, social workers and other stakeholders to coordinate services and ensure clients needs are addressed.

Skills

Indigenous knowledge

Cultural understanding

Trauma awareness

IT literacy

Court procedures

Confidentiality

Team collaboration

Interpersonal skills

Driver's license

Criminal record check

Job description

Full-Time Position – High Level, Alberta

Native Counselling Services of Alberta’s mission is to promote the resilience of the lndigenous individual and family, through programs and services that are grounded in reclaiming our interconnectedness, reconciliation of relationships and self-determination.

Native Counselling Services of Alberta (NCSA) is a Indigenous organization, committed to providing court work services to assist individuals with their legal issues and are free of charges to the client. We are currently looking for the family court worker position for Calgary. The individual should be committed to supporting clients in addressing their legal matters, be dependable, presenting a professional appearance, work closely with other community organizations to best support the client.

Specific responsibilities of the position include:

• To explain court charges, court procedures, clients’ responsibilities, legal aid, lawyers, children’s services investigation, court orders and circle process.
• Provide direct support and advocacy for clients attending court, including explaining court procedures and legal terminology in an accessible manner.
• Liaise with lawyers, judges, social workers and other stakeholders to coordinate services and ensure clients needs are addressed.

Our ideal candidate would have the following qualifications: [

• In-depth experience and working knowledge of Indigenous communities, cultures, healing and language.
• Understanding of Indigenous culture, traditions and values as it may relate to justice and healing is an asset.
• Demonstrated understanding of historic trauma and the impact of colonization on Indigenous people.
• Good working knowledge of computers and information technology.
• Should have a basic understanding of the operations of the courts, justice, corrections, income supports.
• Ability to work as a team with excellent written and verbal communication skills. Must maintain confidentiality, maintain professional boundaries and open to learning.
• Ability to seek out and establish professional relations and contacts with individuals and organizations.
• Strong interpersonal relations, conflict manage and the ability to represent NCSA in a professional manner.
• Must be prepared to learn NCSA Resiliency Model and agree to be fully immersed in the model with all interactions with staff, clients, community and government agencies.
• Must have a reliable vehicle, valid Alberta driver’s license and liability insurance to use your vehicle as part of your employment.
• Up to date criminal record check, child intervention check upon hire upon hire.

Starting Salary - $49,980.00 annual

We are committed to providing a workplace that is inclusive and accessible to all. Should you require accommodation during the hiring process, please contact our Human Resource team.