Facility Lead Hand

The Corporation of The Town of Milton; Milton; Hybrid; CAD 81,000 - 101,000; Full time

Benefits offered by this job

Comprehensive benefits

OMERS pension

Paid time off

Employee discounts

Hybrid work options

Compressed work week

Job summary

The Corporation of The Town of Milton is seeking a Facility Lead Hand to supervise facility maintenance, train staff, and ensure safe, efficient operations across municipal facilities.

You will oversee preventative maintenance, equipment inspections, inventory, and coordinate with stakeholders while enforcing quality standards and compliance with OHSA and related regulations.

Qualifications

• Secondary school diploma is required.
• Post-secondary diploma in Recreation and Leisure or Facility Management is preferred.
• CPR and First Aid (CPO) certification is required.

Responsibilities

• Lead facility maintenance staff and enforce quality cleaning standards.
• Oversee preventative maintenance, equipment inspections and inventory.
• Maintain safety and service levels across facilities.
• Coordinate with stakeholders and manage contractor invoices.

Skills

Leadership

Communication

Customer service

Problem solving

Staff training

Education

Secondary school diploma

Post-secondary diploma in Recreation & Leisure / Facility Mgmt

CPR & First Aid (CPO)

Tools

Office 365

Job description

Job Type: Permanent Department: Salary: $81,130.00 - $101,412.00 Close Date (closes at 12:00 am on date noted below): October 2, 2026 Hours per Week: 40 Openings: 1

Position Summary

About Milton Join one of Ontario’s fastest-growing and most dynamic municipalities. The Town of Milton is proud to deliver high-quality, sustainable municipal services that support a vibrant, inclusive, and forward-looking community where residents thrive, businesses succeed, and nature is respected and protected. Our vision is to foster a safe, diverse, and welcoming environment—one that honours its natural landscapes and rich heritage, supports thriving and inclusive neighbourhoods, nurtures a strong and balanced economy, and offers exceptional opportunities to live, learn, work, and play.

What We Offer?

• Annual Salary Range: $81,130 - $101,412
• Benefits: Regular full-time employees receive a comprehensive benefit package, with all premiums paid by the Town, an Employee Assistance Program, top-up maternity/parental leave benefits and life insurance.
• Eligibility to participate in the OMERS pension plan
• Paid time off, including vacation, incidental and volunteer days
• Employee perks/discounts: Discount on Active Living Pass and Perkopolis
• Flexible work arrangements, including hybrid work options and participation in the Town’s compressed work-week program (for eligible positions)
• For further details of what we offer, please visit

Position Summary

Reporting to the Supervisor, Facility Maintenance or the Manager, Facility Operations, this position provides leadership to the facility maintenance staff in the daily operations of a Town facility. In addition to regular maintenance responsibilities, the Facility Lead Hand is responsible for the enforcement of quality cleaning standards, monitoring the preventative maintenance of equipment and ordering and maintaining material and supply inventory. The Lead Hand will train, mentor, coach and guide staff on equipment operation, continuous improvement, operational efficiencies, and general and preventative maintenance, while ensuring service levels and safety standards are met.

Major Job Responsibilities

• Ensures all building equipment is functioning for optimal efficiency
• Perform preventative and corrective maintenance tasks on various types of building equipment as required
• Perform painting, minor plumbing, electrical, dry walling and various building related repairs
• Liaise with a broad range of stakeholders including customers, residents, utility companies, vendors, and other employees.
• Validate contractor invoicing for accurate details
• Monitor and maintain up to date licenses, registrations, equipment safety checks and warranties
• Monitor facility components inventory and maintenance records and recommends equipment replacement, upgrades, and repair work through annual capital and operating budget processes
• Maintain and administer purchasing and inventory control systems to ensure that adequate supplies, equipment are available
• Coordinate and plan the day to day activities related to facility operations and customer service at an assigned facility/group of facilities
• Assist in ensuring day to day facility operations are in accordance with applicable regulations and legislation
• Assist in creating daily work plans based on facility programming requirements
• Anticipates customers’ needs and proactively addresses potential concerns before they arise
• Communicate with program, facility and customer service staff to maintain a high level of team efficiency
• Assist in the safe and efficient operation of facility systems; includes decision making in emergency situations to protect the safety of the public and/or the protection and maintenance of municipal assets
• Complete weekly facility inspections, identifying areas in need of maintenance or cleaning to maintain service levels, following up as needed and maintaining quality assurance programs
• Coordinate equipment and material requirements, including ordering, purchasing, and arranging delivery or pickup.
• Respond and resolve requests for service in a timely and efficient manner

Other duties as assigned

• Provides day-to-day leadership and staff support to help ensure facility operations are delivered safely, consistently and in alignment with service standards.
• Provide daily direction and support to staff as needed
• Provide orientation, onboarding training and coaching to part time facility maintenance staff and monitor daily performance.
• Assist in the recruitment of part time staff
• Act as point of contact for staff questions and minor conflict resolution.
• Provide technical support, including in-house training, to ensure staff understand the procedures associated with the operation, maintenance, minor adjustment requirements and repairs to each facility’s components and systems
• Ensure policies and procedures are communicated and service level standards are adhered to and maintained.
• Responsible for scheduling part-time and seasonal staff
• Conduct weekly safety talks on specific facility topics to promote a culture of safety and address site-specific hazards or concerns and ensure that health and safety procedures are followed at all times.
• Maintain work records, complete work orders, and provide feedback to the supervisor on facility operations and performance

Education & Experience

Minimum Qualifications

• Secondary school diploma
• Minimum Two (2) years working in a municipal facility environment
• Proven knowledge of facility operations (including facility automation, electrical, plumbing, security), building maintenance, HVAC systems and risk management.
• Standard CPR and First Aid Certified Pool Operator (CPO)
• Working knowledge of applicable legislation and regulations, i.e. OHSA
• Strong communication, interpersonal and customer service skills
• Effective leadership, problem solving/troubleshooting skills
• Strong mechanical aptitude to operate and train staff in the safe operation of relevant equipment
• Proficiency in Office 365
• A valid Ontario Driver’s License Class “G” with a satisfactory driving record
• Detail orientated and ability to work independently or as part of a team.
• Satisfactory Criminal Record Check

Preferred Qualifications

• Post-secondary diploma in Recreation and Leisure, Facility Management or related field and/or combination of relevant post secondary education and related experience
• Experience in preventative maintenance management
• Knowledge of pool operation, refrigeration experience
• Supervisory experience B” class refrigeration license
• Demonstrated leadership ability to organize, assist and direct Facilities staff and program with minimal supervision.
• Demonstrated basic budgeting, purchasing, quotation, receiving and invoicing skills.
• Excellent verbal, written communication, interpersonal and customer service skills.

Note to Applicants

This posting is for an existing job vacancy. The Town is an equal opportunity employer, committed to fostering a diverse, inclusive, accessible, and respectful workplace. We encourage applications from all qualified individuals and are dedicated to fair and transparent hiring practices. We thank all who apply, however only those selected to move forward in the process will be contacted.

Accommodations

Should you be selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. We will work with you to ensure your full participation in the process.

Milton: A Place of Possibility.

At the Town of Milton, we provide excellent and sustainable municipal services to foster a vibrant and inclusive community where residents thrive, businesses flourish and nature is cherished. We are laying the groundwork for our vision for Milton 2051: a safe, diverse and welcoming community that respects its natural beauty and heritage, supports a range of neighbourhoods, sustains a strong and balanced economy, and offers outstanding opportunities to live, learn, work and play. To achieve this, we commit to invest in a more permanent, balanced and highly skilled workforce required for our vision, making the Town of Milton an employer of choice where diverse and talented staff are able to offer superior service and productivity in a period of rapid change.