FACILITIES SUPERVISOR

Elim Village; Surrey; On-site; CAD 76,000 - 87,000; Full time

Job summary

An established industry player is seeking a Facilities Supervisor to ensure the safety and comfort of its retirement community. This role involves overseeing maintenance operations, managing refurbishments, and coordinating with contractors to uphold high standards. The ideal candidate will bring hands-on experience, strong leadership skills, and a commitment to customer service. Join a supportive team dedicated to excellence in senior care and facility management, where your contributions directly impact the lives of residents. This is a unique opportunity to work in a compassionate environment that values professionalism and community.

Qualifications

• 5+ years of experience in facilities or maintenance.
• Valid British Columbia Class 5 driver's license required.

Responsibilities

• Oversee suite refurbishments and coordinate maintenance work.
• Manage vendor and trade coordination for repairs and projects.

Skills

Technical Knowledge

Mechanical Skills

Customer Service

Organizational Skills

Education

Post-secondary certificate in a skilled trade

Tools

Worxhub

Yardi Senior Living

MS Office 365

Job description

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Join to apply for the FACILITIES SUPERVISOR role at Elim Village

Who We Are

Elim Village operates two exceptional aging in place communities for older adults. Our retirement villages are located in Surrey and Chilliwack, B.C., where over 1,000 seniors call Elim Village ‘home’. We’re looking for new talent to join us as we continue to be at the leading edge of seniors living. We offer a unique opportunity to be part of a not-for-profit organization founded on Christian principles and beliefs, which pursues the highest standards of professionalism. Join our diverse team of more than 500 employees in making a daily difference in the lives of residents.

Job Summary

The Facilities Supervisor plays a key role in maintaining the overall functionality, safety, and comfort of Elim Village’s retirement community. This role is responsible for overseeing suite refurbishments, coordinating maintenance work, supervising trade contractors, managing material procurement, and ensuring a high standard of facility operations. The ideal candidate is hands-on, organized, and customer-focused with strong leadership and technical skills.

Qualifications

• Post-secondary certificate or equivalent experience in a skilled trade (e.g. electrical, plumbing, HVAC, etc.).
• Minimum of 5 years’ experience in facilities, maintenance, or building operations.
• Proven supervisory experience is an asset.
• Familiarity with long-term care or hospitality environments is preferred.
• Valid British Columbia Class 5 driver’s license with a reliable transportation record (required for occasional travel between campuses).
  
  

Key Responsibilities

Suite Refurbishments and Capital Projects

• Attend suite Exit Inventories and coordinate with Marketing and residents.
• Tour and assess suites to scope work prior to contractor involvement.
• Organize and manage suite refurbishments including trade scheduling and follow-ups.
• Create and track project tickets in Worxhub.
• Ensure all refurbishments are completed on time and to quality standards.
  
  

Work Order & Maintenance Oversight

• Monitor and delegate incoming maintenance requests via Worxhub.
• Create and assign work orders to and for team members.
• Follow up on unclear or incomplete work requests.
• Set priorities for preventive maintenance and repair schedules.
  
  

Materials & Equipment Management

• Source, purchase and pick up supplies and materials, as needed.
• Track, order, and manage stock of appliances and care equipment.
• Coordinate with suppliers for delivery, returns, or pickups.
• Manage disposal of obsolete appliances and other recyclable materials.
  
  

Fire Safety & Emergency Preparedness

• Schedule and coordinate regular fire drills across all buildings.
• Communicate with monitoring companies and reset alarm systems as needed.
• Ensure training and drills are documented.
  
  

Vendor and Trade Coordination

• Liaise with external contractors for repairs, refurbishments, and special projects.
• Notify residents and staff of repair schedules or service shutdowns.
• Present Facilities updates at resident meetings as required.
  
  

Administrative Duties

• Track, code and approve vendor and trade invoices in Yardi Senior Living.
• Maintain records of appliances, equipment and other assets in Worxhub.
• Key management, including cutting keys using in-house key cutting equipment.
• Support troubleshooting and problem-solving efforts across campus facilities.
  
  

Working Conditions

• Must be available for an on-call rotation (including weekends and after hours).
• Requires physical activity (e.g. lifting up to 75 lbs. and working indoors/outdoors).
• Safety gear may be required on-site to perform specific duties.
  
  

Required Knowledge, Skills, And Abilities

• Strong technical and mechanical knowledge, comfortable using power tools, and troubleshooting systems.
• Excellent organization, communication, and customer service skills.
• Ability to manage competing priorities and respond quickly to emerging needs.
• Empathy and patience when working in a seniors’ living environment.
• Computer competency, including MS Office 365 and facility management or administrative software (e.g. Worxhub and Yardi Senior Living).
  
  

Why join Elim Village?

At Elim Village, we believe in providing a compassionate and community-oriented environment for both our residents and our staff. You’ll be joining a supportive team committed to excellence in senior care and facility operations.

Notes

• Competitive compensation based on qualifications and experience.
• This is a full-time position with the hours of work including on call for the weekends (rotation basis) and weeknights after hours.
• Requires a reliable mode of transportation.
• Salary Range: $ 76,450 – $86,500 (annually)
  
  

If you believe you have what it takes to be part of Elim, we would love to hear from you!

To apply, email your cover letter and resume (one combined pdf document) to: [e-mail].

Attention to: Human Resources

Kindly write in the subject line: Facilities Supervisor

While we are thankful for all applications, only those applicants selected for interviews will be contacted.

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