Facilities Strategy & Asset Management Leader

The Royal; Ottawa; Sur place; CAD 95 000 - 125 000; Plein temps

Résumé du poste

The Royal Ottawa Mental Health Group in Ottawa is seeking a Manager, Business & Technical Support to lead facilities data management, CMMS governance and asset planning. You will drive performance measurement, system optimization and cross‑functional collaboration with IT, Finance and Operations.

This role requires a 3‑year facilities or asset management diploma and 7–10 years of experience in facilities/business support.

Qualifications

• Develop and maintain governance frameworks, processes, standards and controls.
• Support strategic planning, annual reviews and priority setting for Facilities Operations.
• Create Statements of Work and service specifications with measurable standards.
• Monitor SLAs, KPIs, contractual requirements and service quality.
• Provide analytics support for asset management, capital planning and investment decisions.
• Lead CMMS implementation, optimization and governance across platforms.

Responsabilités

• Develop and maintain the Facilities Management governance framework, business processes, standards and operating controls.
• Coordinate strategic planning activities and support annual business planning, operational reviews and priority-setting within Facilities Operations.
• Develop Statements of Work, service specifications, performance requirements and measurable service standards.
• Monitor compliance with SLAs, KPIs, contractual requirements, service standards and applicable organizational and regulatory requirements.
• Provide strategic, analytical, and administrative support for Facilities asset management, capital planning, project governance, and investment decision-making activities.
• Monitor and reports on asset management and capital project performance.
• Lead the implementation, optimization, governance and administration of CMMS and other Facilities Management technology platforms.
• Coordinate system integrations, enhancements, upgrades and process improvements with corporate IT and other stakeholders.
• Design and implement facility-wide quality assurance programs, standards and methodologies across hard and soft services.
• Analyze audit results, performance trends and customer/service data to identify opportunities for improvement.
• Maintains and analyzes facilities, space utilization, occupancy, sustainability, environmental, compliance, and portfolio data to support operational planning, reporting, and decision-making.
• Identifies trends, opportunities, risks, and areas for operational improvement, efficiency, resource conservation, and effective utilization of facilities assets.
• Lead, coach and develop direct reports, establishing clear expectations, accountabilities and performance objectives.
• Establish effective working relationships with clinical and support services, Finance, Procurement, IT, Human Resources and other internal stakeholders.

Connaissances

CMMS administration

Data analytics

Asset management

Governance frameworks

Performance reporting

Strategic planning

Stakeholder management

Leadership

Formation

3-year diploma in Facilities Management

Outils

CMMS software

BI tools

ERP integrations

Description du poste

The Royal Ottawa Mental Health Group in Ottawa is seeking a Manager, Business & Technical Support to lead facilities data management, CMMS governance and asset planning. You will drive performance measurement, system optimization and cross‑functional collaboration with IT, Finance and Operations.

This role requires a 3‑year facilities or asset management diploma and 7–10 years of experience in facilities/business support.