F&B Supervisor: Peak-Altitude Guest Experience Lead

The Fairmont Jasper Park Lodge

Municipality of Jasper

On-site

CAD 28,000 - 30,000

Full time

3 days ago
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Benefits offered by this job

Free access to Pursuit attractions
50% off for friends
Hotel stay discounts
Mental health resources

Job summary

Pursuit Collection in Jasper, Alberta is seeking a Food & Beverage supervisor to lead the front-of-house team, providing coaching and ensuring a knowledgeable, professional guest experience. You will participate in daily operations, coordinate scheduling and performance management, and support the F&B Manager with orders and inventory.

The role requires at least one year in F&B supervision, strong communication and leadership skills, and comfort working in high-volume, outdoor-influenced

Qualifications

  • At least one year of Food & Beverage supervisory experience.
  • Detail oriented with strong communication and leadership skills.
  • Experience handling high volume and staying professional under pressure.
  • Comfortable standing for long periods in variable weather conditions.
  • Experience with POS and cash handling.

Responsibilities

  • Provide support, training and coaching to FOH team.
  • Coordinate scheduling, recognition and performance management.
  • Coordinate Food & Beverage orders and inventory.
  • Ensure accurate cash, debit and credit transactions; daily cash reports.
  • Handle guest concerns and resolve issues; escalate as needed.
  • Keep restaurant area clean and organized.

Skills

Food & Beverage supervisory
Communication
Leadership
High volume environment
Customer service under pressure
POS experience
Microsoft Office
Cash handling
Weather resilience
Bilingual/second language

Tools

POS systems
Microsoft Office

Job description

Pursuit Collection in Jasper, Alberta is seeking a Food & Beverage supervisor to lead the front-of-house team, providing coaching and ensuring a knowledgeable, professional guest experience. You will participate in daily operations, coordinate scheduling and performance management, and support the F&B Manager with orders and inventory.

The role requires at least one year in F&B supervision, strong communication and leadership skills, and comfort working in high-volume, outdoor-influenced

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