Executive housekeeper

Harbour House Hotel; Salt Spring Island Electoral Area; On-site; CAD 48,000 - 64,000; Full time

Job summary

Harbour House Hotel on Salt Spring Island seeks a Housekeeping Supervisor with 2–3 years of experience to oversee daily operations for 50–100 rooms. You will establish procedures, supervise staff, and ensure safety and sanitation to meet guest expectations.

The role requires a Bachelor’s degree and strong English communication skills, with a permanent, full-time schedule and a 30–40 hour work week. Willingness to relocate is a plus.

Qualifications

• Bachelor's degree is required.
• 2–3 years of experience in hospitality/related field.
• Experience supervising staff and maintaining cleanliness standards.

Responsibilities

• Establish and implement operational procedures for housekeeping.
• Coordinate activities of housekeeping supervisors and crews.
• Supervise staff and maintain inventory of supplies and uniforms.
• Coordinate maintenance, repairs, and in-house laundry services.
• Conduct performance evaluations and ensure safety standards are met.
• Respond to guest complaints and ensure high levels of service.
• Ensure compliance with health and sanitation regulations.

Skills

Oral communication

Written communication

Attention to detail

Dependability

Interpersonal skills

Initiative

Judgement

Organized

Team player

Education

Bachelor's degree

Job description

• Experience: 2 years to less than 3 years

• Work Term: Permanent
• Work Language: English
• Hours: 30 to 40 hours per week
• Education: Bachelor's degree
• Experience: 2 years to less than 3 years

Work setting

• 50 - 100 rooms
• Willing to relocate
• Hotel, motel, resort

Tasks

• Establish operational procedures
• Implement operational procedures preventing infection in special situations and outbreaks
• Select and purchase equipment and supplies
• Plan and co-ordinate activities of housekeeping supervisors and crews
• Co-ordinate inspection of assigned areas
• Supervise staff
• Ensure that safety standards and departmental policies are met
• Supervise maintenance and repair services
• Co-ordinate maintenance and repair services
• Conduct performance evaluations and appraisals
• Maintain inventory of supplies, equipment and uniforms
• Supervise in-house laundry services
• Co-ordinate in-house laundry services
• Schedule and assign duties of housekeeping staff
• Co-ordinate dry cleaning and valet services
• Ensure that local health and sanitation regulations are carried out
• Conduct infection control audit
• Respond to complaints of guests

Security and safety

• Bondable
• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Interpersonal awareness
• Judgement
• Organized
• Reliability
• Team player

Screening questions

• Are you available for shift or on-call work?
• Are you available to start on the date listed in the job posting?
• Do you have experience working in this field?
• Do you have the required certifications listed in the job posting?
• Do you meet the language requirements listed in the job posting for the position (English or French)?

Employment terms options

• Early morning
• Evening
• Shift

Employment terms options

• Morning
• Night
• Day
• Weekend