About the Role
Our client, a luxury lodge situated in the scenic Kimberley region, is seeking a highly organized and detail-oriented Executive Housekeeper. This senior role is responsible for maintaining the highest standards of cleanliness, hygiene, and aesthetic presentation throughout the lodge's guest rooms, public areas, and back-of-house facilities. The Executive Housekeeper will lead and manage the housekeeping team, oversee inventory and budget for the department, and ensure compliance with all health and safety regulations. The ideal candidate possesses strong leadership skills, meticulous attention to detail, and a passion for creating an immaculate and welcoming environment for guests. This position is based in Kimberley, offering a unique hospitality experience in a historically rich area.
Key Responsibilities
- Develop, implement, and maintain housekeeping standards and procedures to ensure exceptional cleanliness and guest satisfaction.
- Manage and lead the housekeeping team, including recruitment, training, scheduling, and performance evaluation.
- Oversee the daily operations of the housekeeping department, ensuring all guest rooms and public areas are cleaned and maintained to the highest standards.
- Control inventory of linens, amenities, cleaning supplies, and equipment, managing procurement and budget effectively.
- Ensure compliance with all health, safety, and hygiene regulations within the department.
- Conduct regular inspections of guest rooms and public areas to ensure quality and consistency.
- Coordinate with other hotel departments, particularly Front Office and Maintenance, to address guest needs and resolve issues promptly.
- Manage the laundry operations, ensuring efficient and high-quality service.
- Maintain the aesthetic appeal of the lodge through meticulous attention to detail in all areas.
Requirements
- Minimum of 6 years of experience in housekeeping management, with at least 3 years in an Executive Housekeeper role.
- Proven experience in luxury hotels, lodges, or resorts is essential.
- Strong leadership, organizational, and time management skills.
- Excellent understanding of cleaning techniques, sanitation standards, and hygiene protocols.
- Budget management and inventory control experience.
- Meticulous attention to detail and a commitment to excellence.
- Good communication and interpersonal skills.
- Proficiency in housekeeping management software and Microsoft Office Suite.
- A relevant qualification in Hospitality Management or a related field is a plus.
- Ability to work flexible hours, including weekends and public holidays.
Benefits
- Competitive executive salary and benefits package.
- Performance-based bonuses.
- Medical aid and retirement fund contributions.
- Accommodation may be provided or subsidized.
- Opportunities for professional development.
- Employee discounts on lodge services and amenities.
- A beautiful working environment in the Kimberley area.