Executive Assistant, Team Lead

1023 Becton Dickinson Canada Inc.; Mississauga; Hybrid; CAD 60,000 - 110,000; Full time

Job summary

BD in Mississauga is seeking an experienced executive assistant lead to support the Vice President & General Manager and Canada Leadership Team. You will optimize executive effectiveness, manage calendars, coordinate strategic initiatives, and mentor the EA community across Canada.

In this hybrid role, you will lead training resources, implement automation and AI tools, and drive standardization of administrative processes while partnering with leaders to ensure seamless operations and impactful

Qualifications

• Minimum 5 years’ experience supporting senior executives or leadership teams.
• Experience leading, mentoring, or coordinating administrative support teams preferred.
• Advanced proficiency in Microsoft 365 applications including Outlook, Word, Excel, PowerPoint, Teams, Copilot.

Responsibilities

• Serve as Team Lead for the Executive Assistant community within Canada.
• Provide guidance, coaching, onboarding, and best practice sharing across the EA team.
• Coordinate workload balancing and provide support coverage during absences or peak periods.
• Foster collaboration and consistency in administrative practices and service delivery.
• Identify opportunities to improve executive support standards and operational effectiveness.
• Support development of training resources, templates, and playbooks for administrative processes.
• Maintain ownership of complex executive calendars, priorities, and time management strategies.
• Proactively manage scheduling conflicts and competing priorities to maximize leadership effectiveness.
• Coordinate leadership meetings, teleconferences, business reviews, and offsite events.
• Prepare agendas, briefing materials, meeting summaries, and action item tracking.
• Coordinate travel, expense management, and executive logistics.

Skills

Executive calendar management

MS 365 proficiency

Team leadership

AI tools adoption

Stakeholder management

Education

College diploma or university degree preferred

Tools

Microsoft Copilot

Power Automate

Job description

About BD

We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Responsible for providing strategic executive support to the Vice President & General Manager and selected Canadian Leadership Team members while serving as the Team Lead for the Executive Assistant (EA) function in Canada. The role acts as a trusted business partner, responsible for optimizing executive effectiveness, managing competing priorities, coordinating strategic initiatives, and ensuring seamless execution of key business activities. In addition to executive support responsibilities, the incumbent provides leadership, coaching, and coordination for the broader EA community, driving consistency, knowledge sharing, processes excellence, and continuous improvement. This position is expected to leverage technology, automation, and AI-enabled tools to improve operational efficiency, simplify administrative processes, and enhance organizational effectiveness across the Canada business.

Job Responsibilities

• Serve as Team Lead for the Executive Assistant community within Canada.


• Provide guidance, coaching, onboarding, and best practice sharing across the EA team.


• Coordinate workload balancing and provide support coverage during absences or peak periods.


• Foster collaboration and consistency in administrative practices and service delivery.


• Identify opportunities to improve executive support standards and operational effectiveness.


• Support development of training resources, templates, and playbooks for administrative processes.


• Maintain ownership of complex executive calendars, priorities, and time management strategies.


• Proactively manage scheduling conflicts and competing priorities to maximize leadership effectiveness.


• Coordinate leadership meetings, teleconferences, business reviews, and offsite events.


• Prepare agendas, briefing materials, meeting summaries, and action item tracking.


• Coordinate travel, expense management, and executive logistics.


• Support assigned leaders with day-to-day operational requirements and strategic initiatives.


• Support time and attendance administration, including e-Time transactions, exception resolution, approvals follow-up, and associate inquiries.


• Track leadership commitments and follow-up on key deliverables and deadlines.


• Participate in cross-functional projects and organizational initiatives.


• Assist with preparation of presentations, reports, communications, and leadership materials.


• Support purchase order coordination, and invoice processing in line with Procurement policies.


• Coordinate intranet content updates, and organizational charts.


• Support onboarding and offboarding activities for leaders and senior associates.


• Manage relationships with vendors (including new vendor requests), facilities teams, and event partners as required.


• Drive continuous improvement initiatives focused on efficiency, simplification, and standardization.


• Identify opportunities to automate repetitive administrative processes using available technologies.


• Champion adoption of Microsoft Copilot, Power Automate, Forms, and other productivity tools.


• Develop and maintain standardized processes, templates, and administrative playbooks.


• Analyze workflows and recommend improvements that enhance service levels and reduce administrative burden.


• Perform other administrative, operational, and project-related duties consistent with the scope of the role.

Education and Experience

• College diploma or university degree preferred.


• Minimum 5 years’ experience supporting senior executives or leadership teams required.


• Previous experience supporting multiple executives in a complex business environment required


• Demonstrated experience leading, mentoring, or coordinating administrative support teams strongly preferred.


• Experience in project coordination, event management, budget administration, or operational support considered an asset.


• Advanced proficiency in Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, Teams, Copilot, and related productivity tools.


• Experience utilizing automation and workflow technologies is preferred.

Knowledge and Skills

• Demonstrated people leadership, coaching, and influencing capabilities.


• Strong business acumen and ability to understand organizational priorities.


• Exceptional stakeholder management skills and ability to build effective relationships across all levels of the organization.


• Ability to anticipate needs, identify risks, and proactively address issues before they arise.


• Strong judgment and decision-making skills when handling competing priorities and sensitive matters.


• Demonstrated continuous improvement mindset with a focus on simplification, standardization, and innovation.


• Ability to leverage technology and AI tools to improve productivity and drive efficiency.


• Proven ability to work independently and manage ambiguity in a fast-paced environment.


• Bilingual English/French strongly preferred.

Work Environment

Hybrid office environment. 4 days a week in office, 1 day remote. At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Salary Range Information

Salary ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors that contribute to the range displayed. The range displayed is comprised of wages, which includes base salary and commission, as well as certain components of our bonus programs. The salary offered to a successful candidate may vary based on a variety of factors including relevant experience, education, skills, qualifications, and work location. Salary Range Information: $60000-$110000 CAD Annual. At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under \"Your Career at BD\".

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive. We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success. To learn more about BD visit https://bd.com/careers. Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills Optional Skills . Primary Work Location CAN Mississauga - Derry Road West Additional Locations Work Shift

We are the #MakersofPossible Working together, we make products that patients, families and their healthcare professionals rely on. We do this because we are committed to advancing the world of health™. But it takes the imagination and passion of all of us at BD, from manufacturing to marketing, to look at the impossible and find solutions that turn dreams into possibilities with real-life health benefits for people today, tomorrow and beyond. We make this happen, together. We are the makers of possible.