Executive Administrative Assistant to Senior Director

EPCOR; Edmonton; On-site; CAD 73,000 - 82,000; Full time

Job summary

EPCOR is hiring for an Administrative Assistant in Edmonton, Alberta. This full-time, permanent role supports the Senior Director of Customer Operations and EPCOR's South Service Centre, coordinating administrative tasks, vendor relations, and internal processes.

You will manage calendars, prepare presentations and reports, handle procurement and facility coordination, and assist multiple teams with a proactive, organized approach.

Qualifications

• 5+ years of related office experience.
• Administrative Professional Certificate or Business Administration Diploma would be an asset.
• Excellent working knowledge of Microsoft Office.
• Advanced skills and knowledge in SharePoint design.
• Basic knowledge of Electricity Operations distribution system and internal EPCOR processes considered an asset.
• Proficient in developing systems to organize workflows, assure quality and provide timely services.
• Proven ability to prioritize while managing competing priorities and meeting deadlines.

Responsibilities

• Provide day-to-day assistance to the Senior Director, Customer Operations, anticipating needs and requirements without direct input.
• Effectively managing the calendar of the Senior Director, Customer Operations.
• Providing administrative support to the Customer Connections, Meter Operations and Meter Data & Billing teams, as required.
• Supporting Customer Operations in developing presentations and reports for various audiences.
• Ensuring action items are completed on monthly operational reports and yearly business plans.
• Coordinating service providers and security (e.g., contractors, couriers, janitorial services, etc.) at the South Service Centre and resolving any issues.
• Providing business operations support including completing purchase orders, reconciling corporate visa card purchases, fleet usage records, and inventory management activities.
• Managing SharePoint sites for Customer Operations, Customer Connections, Meter Operations and Meter Data & Billing teams.
• Coordinating and executing all aspects of internal events, including catering, audiovisual requirements and budget adherence.
• Managing the office supply inventory in a cost effective “just in time” manner.
• Completing service requests and facility requests for employee changes at the South Service Centre.
• Working collaboratively with other EPCOR Administrative Assistants to support and provide coverage, as requested.

Skills

Organizational skills

Communication skills

Independent working style

Time management

Education

Administrative Professional Certificate

Business Administration Diploma

Tools

Microsoft Office

SharePoint design

Job description

EPCOR is hiring for an Administrative Assistant in Edmonton, Alberta. This full-time, permanent role supports the Senior Director of Customer Operations and EPCOR's South Service Centre, coordinating administrative tasks, vendor relations, and internal processes.

You will manage calendars, prepare presentations and reports, handle procurement and facility coordination, and assist multiple teams with a proactive, organized approach.