Exam Assistant

University of Guelph; Guelph; On-site; CAD 40,000 - 55,000; Full time

Job summary

The University of Guelph is seeking an Exam Assistant (Proctors & Satellite Locations) for the SAS Exam Centre. You will help administer exams, configure rooms to meet accommodation needs, and address incidents promptly to ensure policy compliance.

You will also oversee proctors and satellite locations, hiring and training up to 60 part-time staff, coordinating logistics for the largest satellite during peak periods, and assisting students with exam procedures—requiring evening and weekend

Qualifications

• Proficiency with adaptive software used by the SAS Exam Centre.
• Thorough understanding of policies and procedures relating to exams.
• Knowledge of the Ontario Human Rights Code as it pertains to disabilities.
• Experience hiring, training, coordinating and supervising part-time staff.
• At least a year of experience working with students with disabilities and familiarity with academic policies.
• Undergraduate degree.

Responsibilities

• Troubleshoot exam problems and manage accommodations, including unexpected formats and seating arrangements.
• Proctor and supervise satellite exam locations; hire, train, schedule and supervise up to 60 part-time staff.
• Coordinate logistics for the largest satellite location during peak exam periods.
• Calm distressed students and determine appropriate actions when needed.
• Respond to inquiries about SAS Exam Centre procedures via email, phone, or in person.

Job description

Location

Guelph, ON, CA, N1G 2W1

Primary Category Page

Staff and Management

Division

Student Affairs

Requisition ID

2816

Department

Student Wellness Services

Position covered by the Collective Agreement

USW Local 4120

Contract type

Temporary full-time from 09/07/2026 to 05/07/2027

General Purpose

Reporting to the Exam Centre Supervisor, the Exam Assistant (Proctors & Satellite Locations) works closely with the staff team in the SAS Exam Centre to ensure academic examinations are administered in a manner that is consistent with University of Guelph policy. The Centre exists specifically to provide accommodations to students who experience disabilities in the context of their tests and exams.

Duties and Responsibilites

In general, Exam Assistants help with troubleshooting exam problems, including unexpected formats that change the accommodations required, booking errors, and handling accommodations that have implications for the integrity of the exam such as memory aids and calculators. They are responsible for configuring rooms and computers to meet the accommodation needs of students, and seating students for their exams. As a frontline staff member, they are responsible for the immediate response when a student appears to have been cheating. This takes place in the context of a fast paced environment that can seem chaotic at times with many sudden and unexpected changes.

In addition to frontline activities shared with other Exam Assistants, the incumbent is responsible for proctors and satellite exam locations. This work includes hiring, training, scheduling and supervising up to 60 part‑time casual staff. It also involves coordinating the logistics associated with our largest satellite location during the final exam period.

If a student with a mental health disability experiences distress in the course of a test or exam, the Exam Assistant helps to calm the student and determine an appropriate course of action. Finally, they respond to inquiries from the campus community via email, telephone or in person about procedures relating to the SAS Exam Centre.

The hours of the SAS Exam Centre range from 8:30am to 4:30pm during on regular business days, up to 7:30am to 9:30pm (including Saturdays) during busy times. As such, the Exam Assistant must have flexibility to work evening and weekend shifts as needed.

Requirements

Requirements of the position include proficiency with adaptive software used by the SAS Exam Centre, a thorough understanding of policies and procedures relating to exams, knowledge of the Ontario Human Rights Code as it pertains to disabilities, and skill at deescalating students in distress. The position requires skills and knowledge relating to hiring, training, coordinating and supervising part‑time staff. The successful applicant will also have at least a year of experience working with students with disabilities, as well as experience with academic policies, and an undergraduate degree.

Working hours

1:00PM-9:00PM and flexibility for morning hours (when there is no night exams scheduled) and occasional Saturdays required.

Employee Type

Temporary

Position Number

10914502

Classification

USW, Local 4120 Salary: Band 3

USW Local 4120 Wage Grid

USW Local 4120 Wage Grid

EEO Statement

At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution.

Posting Date

08/14/2026

Closing Date

08/21/2026