Exam Assistant

Ontario University Athletics; Guelph; On-site; CAD 42,000 - 48,000; Full time

Job summary

University of Guelph is seeking an Exam Assistant (Proctors & Satellite Locations) to support SAS Exam Centre operations. You will help troubleshoot exam issues, configure rooms, and ensure accommodations are administered as per policy.

The role includes hiring, training, scheduling and supervising up to 60 casual staff, coordinating satellite locations, and handling inquiries from the campus community. Evening/weekend flexibility is required.

Qualifications

• Requires undergraduate degree and experience working with students with disabilities.
• Proficiency with adaptive software used by SAS Exam Centre; knowledge of relevant policies and procedures.

Responsibilities

• Troubleshoot exam problems and ensure accommodations are administered correctly.
• Configure rooms/computers to meet accommodation needs and seat examinees.
• Proctor and supervise up to 60 part-time staff and satellite locations; coordinate logistics for largest site.
• Respond to inquiries from campus community via email, phone, or in person.

Skills

Deescalation

Staff supervision

Time management

Communication

Education

Undergraduate degree

Tools

Adaptive software

Job description

Select how often (in days) to receive an alert:

Primary Category Page: Staff and Management

Requisition ID: 2816

Department:Student Wellness Services
Position covered by the Collective Agreement with USW Local 4120

Temporary full-time from 09/07/2026to05/07/2027

If you are a current employee of the University of Guelph you must apply on the internal Career Page in order to be considered as an internal applicant.

Reporting to the Exam Centre Supervisor, the Exam Assistant (Proctors & Satellite Locations) works closely with the staff team in the SAS Exam Centre to ensure academic examinations are administered in a manner that is consistent with University of Guelph policy. The Centre exists specifically to provide accommodations to students who experience disabilities in the context of their tests and exams.

Duties and Responsibilites

In general, Exam Assistants help with troubleshooting exam problems, including unexpected formats that change the accommodations required, booking errors, and handling accommodations that have implications for the integrity of the exam such as memory aids and calculators. They are responsible for configuring rooms and computers to meet the accommodation needs of students, and seating students for their exams. As a frontline staff member, they are responsible for the immediate response when a student appears to have been cheating. This takes place in the context of a fast paced environment that can seem chaotic at times with many sudden and unexpected changes.

In addition to frontline activities shared with other Exam Assistants, the incumbent is responsible for proctors and satellite exam locations. This work includes hiring, training, scheduling and supervising up to 60 part-time casual staff. It also involves coordinating the logistics associated with our largest satellite location during the final exam period.

If a student with a mental health disability experiences distress in the course of a test or exam, the Exam Assistant helps to calm the student and determine an appropriate course of action. Finally, they respond to inquiries from the campus community via email, telephone or in person about procedures relating to the SAS Exam Centre.

The hours of the SAS Exam Centre range from 8:30am to 4:30pm during on regular business days, up to 7:30am to 9:30pm (including Saturdays) during busy times. As such, the Exam Assistant must have flexibility to work evening and weekend shifts as needed.

Requirements

Requirements of the position include proficiency with adaptive software used by the SAS Exam Centre, a thorough understanding of policies and procedures relating to exams, knowledge of the Ontario Human Rights Code as it pertains to disabilities, and skill at deescalating students in distress. The position requires skills and knowledge relating to hiring, training, coordinating and supervising part-time staff. The successful applicant will also have at least a year of experience working with students with disabilities, as well as experience with academic policies, and an undergraduate degree.

Working hours: 1:00PM-9:00PM and flexibility for morning hours (when there is no night exams scheduled) and occasional Saturdays required.

Employee Type: Temporary
Position Number:10914502
Classification: USW, Local 4120 Salary:Band 3

At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution.

Posting Date:08/14/2026
Closing Date:08/21/2026