Accessibility Services Test Centre Invigilator, Accessible Services

Laurentian University/Université Laurentienne; Greater Sudbury; On-site; CAD 41,101,000 - 55,607,000; Part time

Job summary

Laurentian University invites applications for the part-time Access Services Test Centre Invigilator role within Accessibility Services. The successful candidate will supervise examinations, ensure academic integrity, and provide an inclusive environment for students with disabilities.

Responsibilities include handling secure materials, applying accommodations, basic tech troubleshooting, and clear communication of rules.

Qualifications

• Completion of a high school diploma or equivalent is required.
• At least one year of experience in a customer service environment.
• Basic computer literacy including email and online platforms.
• Demonstrated reliability and punctuality for maintaining exam schedules.
• High level of accuracy and ability to follow complex instructions.
• Ability to maintain confidentiality and apply critical thinking.
• Flexible hours including evenings and weekends.
• CPR and First Aid certification is an asset.
• Mental Health First Aid training is an asset.
• Must be legally eligible to work in Canada with a valid SIN.
• Ability to work fluently in English; French/English is an asset.

Responsibilities

• Supervise examinations to uphold academic integrity.
• Manage and secure confidential materials and accommodated items.
• Implement accommodations and testing environments as approved.
• Provide basic technical troubleshooting for related software/platforms.
• Explain evaluation rules and answer procedural questions.
• Perform other duties as assigned.

Skills

Customer service

Basic computer literacy

Reliability

Confidentiality

Bilingual (French/English) asset

Education

High school diploma or equivalent

CPR and First Aid certification asset

Mental Health First Aid asset

Tools

Google Suites

ZOOM

Job description

Accessibility Services Test Centre Invigilator, Accessible Services

Position No.: JOBPOST-2026-001333

Salary: $20.00 per hour

Part-Time AppointmentAccessibility Services Test Centre is hiringInvigilators for twenty (20) hours per week.

Responsibilities

Vacancy Status: Existing position

The Accessibility Services Test Centre Invigilator is responsible for supervising examinations in a manner that upholds the highest standards of academic integrity while ensuring an inclusive, supportive environment for students with disabilities. This role focuses on providing a distraction-free setting that allows each student to perform to the best of their abilities. Invigilators act as the primary point of contact during evaluations, managing everything from secure material handling to basic technical troubleshooting.

• Uphold the integrity of all evaluations by actively and fairly monitoring students, while respecting the terms of their academic accommodation plan.
• Manage and secure confidential examination materials, including distributing and accurately collecting accommodated materials (e.g., alternate formats, scrap paper, scantrons).
• Implement a full range of approved accommodations precisely, which may include setting up specialized testing environments (e.g., quiet rooms), managing extended time, or facilitating assistive technology and scribing services.
• Maintain a barrier-free testing environment by performing basic technical troubleshooting on specialized software or online platforms, escalating complex issues immediately to minimize disruption for students.
• Explain evaluation rules and regulations to students before the start of each session and answer procedural questions in a calm, professional manner.
• Perform other duties as assigned.

Qualifications

• Completion of a high school diploma or equivalent is required. A degree or college diploma would be considered a strong asset.
• At least one (1) year of experience in a customer service environment is required.
• Basic computer literacy, including email and navigation of online platforms (e.g., Google Suites, ZOOM).
• Demonstrated reliability and punctuality are essential for maintaining the exam schedule.
• A high level of accuracy and the ability to follow complex instructions precisely.
• The ability to maintain strict confidentiality and apply critical thinking to evaluate situations objectively.
• Availability to work flexible hours, including evenings and weekends, to accommodate the exam schedule.
• Current CPR and First Aid certification is considered an asset.
• Mental Health First Aid and or de-escalation training is considered an asset.
• Must be legally eligible to work in Canada and hold a valid Social Insurance Number.
• Ability to work fluently (verbal and written) in both official languages, French and English, is an asset.

Applications are being accepted to fill an active vacancy within the University.

The official University hours of operation shall be from 9:00 a.m. to 4:30 p.m., Monday through Friday, during, and including, the months from September to April, and from 8:30 a.m. to 4:00 p.m Monday through Friday during and including May to August., amounting to thirty-three and three-quarter (33.75) hours per week.

At Laurentian University, we recognize that work-life balance is essential for both personal well-being and professional success. Our policy offers employees some flexibility to better balance personal needs while maintaining effective service delivery.

Laurentian University is an inclusive and welcoming community committed to employment equity. Applications are encouraged from members of equity-seeking communities including women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities/expressions. Laurentian University’s bilingualism policy provides a provision regarding the language requirement for persons self-identifying as First Nations, Métis or Inuit.

Laurentian University is committed to providing an inclusive and barrier-free experience to applicants with accessibility needs. Requests for accommodation can be made at any stage during the recruitment process. Please contact Human Resources for more information ([e-mail]).