Events Security Associate

Niagara Casinos; Niagara Falls; Presencial; CAD 24 000 - 35 000; Tempo parcial

Resumo da oferta

Niagara Casinos is seeking an Events Security Associate to support 24/7 event operations in Niagara Falls. The role focuses on guest and staff safety, screening, and incident response with a fixed-term contract.

The successful candidate will have a valid Security Guard license, First-aid/CPR level C, and Smart Serve, with hospitality security experience. Shifts are around 4.5 hours, three per week, with baseline scheduling around stage shows.

Qualificações

• Valid Security Guard license - Private Security and Investigative Services Act.
• Security experience in high volume hospitality environments.
• First-aid & CPR level C certificate.
• Smart Serve certification.

Responsabilidades

• Providing excellent customer service by interacting with patrons and associates in a professional, friendly, helpful and approachable manner.
• Controlling the flow of traffic, access to and within the facility to ensure efficiencies for guests during events.
• Performing entrance screening, metal detector wanding and bag checks.
• Responding to patron complaints in a helpful and courteous manner.
• Assisting with crowd control or escorting patrons offsite when necessary.
• Defusing potential conflicts and maintaining safety.
• Patrolling the venue and monitoring risks such as unlocked doors and exits, breaches.
• Protecting the venue from illegal and/or disruptive activities; collecting information and completing reports as necessary.
• Operating a two-way radio to communicate with team members.
• Providing first-aid, CPR, or other medical attention as needed.
• Executing emergency policies and OH&S procedures.

Conhecimentos

Customer service

Crowd control

Communication

First aid/CPR

De-escalation

Formação académica

Security Guard license

Descrição da oferta de emprego

Fixed Term (Fixed Term)

There are some GREAT PEOPLE out there... we should know we hire them!

EVENTS SECURITY ASSOCIATE

Contract

$21.54 per hour

Application Deadline: November 10, 2026

Are you passionate about ensuring the safety of our event guests and associates? Are you able to follow structured rules and procedures while working cooperatively? If you would like to be on a team of Great People delivering great service, we may have just the opportunity for you!

The job involves:

• Providing excellent customer service by interacting with patrons and associates in a professional, friendly, helpful and approachable manner
• Controlling the flow of traffic, access to and within the facility to ensure efficiencies for guests when attending special events
• Performing entrance screening, metal detector wanding and bag checks
• Responding to patron complaints in a helpful and courteous manner
• Assisting with overall crowd control or escorting patrons offsite when necessary
• Diffusing potential negative or conflict situations that have the potential to elevate
• Patrolling the venue; monitor risks such as unlocked doors, blocked entrances and exits, mechanical issues and other breaches of security
• Protecting the venue from illegal and/or disruptive activities; collecting any information/statements and completing reports as necessary
• Operating a two-way radio to communicate with other Security team members and Supervisors
• Providing first-aid, CPR, or other medical attention as needed
• Executing emergency policies and procedures as required
• Working safely, and in compliance with OH&S policies and legislation
• Thorough knowledge of all activities and promotions occurring at our casino properties
• Flexibility to support a 24/7 operation

The ideal candidate has:

• Minimum availability of three shifts per week is required, shifts are usually 4.5 hours in length and are based around the OLG stage show schedule
• Valid Security Guard license - Private Security and Investigative Services Act
• Security experience working in a high volume hospitality environment
• First-aid & CPR level C certificate
• Smart Serve certification

We confirm that we do not use AI in screening of applicants, and this position is an existing vacancy.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Niagara Casinos is committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities. Accommodation is available upon request for candidates taking part in all aspects of the selection process.

Knock, knock. Hear that sound? That's opportunity and it's at Niagara Casinos