Security Officer

Canadian-Niagara-Hotels-Group; Niagara Falls; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Health & Medical Coverage

Career Growth

Hotel & Dining Discounts

Ontario Attractions Reciprocal Program

Parking

Public Transit Access

Job summary

Canadian Niagara Hotels Group of Companies seeks a Security Officer to protect guests and staff across our Niagara Falls properties. You will patrol the 20-acre site, respond to emergencies, assist guests professionally, and document incidents with detailed reports.

The role requires a diploma or certificate in security-related fields, Ontario Security Guard Licence, and First Aid/CPR. Night shifts, strong observation, and calm judgment are essential for success.

Qualifications

• Experience in a security role is preferred.
• A diploma or certificate in Law and Security Administration, Police Foundations, or a related field is preferred.
• Ability to work independently with minimal supervision.
• Ability to meet the physical requirements of the position.
• Availability to work night shifts and other assigned shifts as required.
• Strong observation, communication, and report-writing skills.
• Ability to remain calm, exercise sound judgment, and respond professionally in challenging situations.

Responsibilities

• Ensure the safety and security of all guests and employees.
• Conduct routine patrols of the 20-acre property to identify and address potential safety and security concerns.
• Respond to and manage incident calls and emergencies during assigned shifts.
• Assist guests and employees in a professional, courteous, and timely manner.
• Prepare accurate and detailed incident reports, patrol logs, and other required documentation.
• Safeguard company assets and report suspicious activity, safety hazards, or security concerns.
• Review video surveillance to identify and respond to potential security incidents.
• Follow established security procedures, company policies, and emergency response protocols.
• Perform other duties as assigned.

Skills

Observation skills

Communication skills

Report-writing

Education

Law and Security Administration

Police Foundations

Job description

COMPANY DESCRIPTION:

The Canadian Niagara Hotels Group of Companies is one of Canada’s largest, most successful, and diversified entertainment and hospitality organizations. With over 3,500 talented professionals across our business units, we offer a distinctive collection of world-renowned hotels, restaurant brands, cafes and retail, situated just steps from the iconic Niagara Falls.

Our portfolio includes internationally recognized hotel brands such as Marriott, Sheraton, and The Brock – Tapestry by Hilton, along with premier dining destinations including Massimo’s Italian, Fallsview Restaurant, Prime Steakhouse, Morton’s Grille, Milestones Grill + Bar, Hard Rock Café, Rainforest Café, as well as popular retail and café experiences including Starbucksand Hershey– to name a few. Paired with a wide selection of modern amenities that include: a large selection of unique event and meeting spaces, full service spas, fitness centres, rooftop pool/indoor pools, indoor waterpark, and super entertaining arcade makes our property locations unparalleled.

Security Officer Responsibilities

• Ensure the safety and security of all guests and employees.
• Conduct routine patrols of the 20-acre property to identify and address potential safety and security concerns.
• Respond to and manage incident calls and emergencies during assigned shifts.
• Assist guests and employees in a professional, courteous, and timely manner.
• Prepare accurate and detailed incident reports, patrol logs, and other required documentation.
• Safeguard company assets and report suspicious activity, safety hazards, or security concerns.
• Review video surveillance to identify and respond to potential security incidents.
• Follow established security procedures, company policies, and emergency response protocols.
• Perform other duties as assigned.

What You’ll Need as a Security Officer

Experience

• Previous experience in a security role is preferred.

Education

• A diploma or certificate in Law and Security Administration, Police Foundations, or a related field is preferred.

Certifications

• A valid Ontario Security Guard Licence is required.
• Standard First Aid and CPR certification, including Basic Rescuer-level CPR where applicable, is required.

Other Qualifications

• Ability to work independently with minimal supervision.
• Ability to meet the physical requirements of the position.
• Availability to work night shifts and other assigned shifts as required.
• Strong observation, communication, and report-writing skills.
• Ability to remain calm, exercise sound judgment, and respond professionally in challenging situations.

Why Work For Canadian Niagara Hotels?

No matter which business unit you join or where you begin your career, Canadian Niagara Hotels Group of Companies offers rewarding opportunities for growth. Offering more than 200 different career choices, we provide career training programs and opportunities developed by some of the world’s most valued brands among our four business segments – hotels, restaurants, specialty retail and entertainment/attractions. Our team members are empowered to deliver exceptional guest experiences while contributing to the continued success of our organization.

Benefits We Offer Our Associates:

• Comprehensive Health & Medical Coverage: Includes: Prescription Drugs, Dental Coverage, Life and AD&D, Paramedical and Extended Health Care, Out of Country Emergency Travel Insurance AND Assistance, among other benefits.
• Career Growth & Development: Opportunities for professional growth and development through cross training in various roles across multiple business properties.
• Associate Hotel and Dining Discounts: Enjoy Friends & Family hotel rooms and dining discounts at world-renowned hotels, available only at properties operating under a brand name.
• Ontario Attractions Reciprocal Program: Enjoy access to exclusive free or discounted admissions to other member locations across Ontario.
• Convenient Parking - Complimentary or reduced-rate parking, based on the specific location.
• Easily Accessible By Public Transit: Several Niagara Region Transit stops within a short walking distance.

This is “Where Great Careers Happen” – Join a Team That Empowers You to Make a Difference, Deliver Results, and Grow Your Career. Take the Next Step In Building Your Career With Us!

Placement within the hiring range is based on skills, experience and accomplishments in comparable roles

We confirm that AI may be used in screening or assessing applicants at the application stage for more detailed consideration, and this position is an existing vacancy

We thank all applicants for their interest, however, only those selected for an interview will be contacted

We are committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.