Events Security Associate

Mohegan Sun; Niagara Falls; Presencial; CAD 24 000 - 35 000; Tempo integral

Resumo da oferta

Niagara Casinos in Niagara Falls, Canada, is seeking an Events Security Associate on a fixed-term contract. You will support 24/7 operations during major events, provide courteous customer service, screen entrances, monitor crowds, and respond to incidents following established procedures.

The ideal candidate holds a valid Security Guard license, First-aid/CPR Level C, and Smart Serve certification. Availability for at least three shifts weekly is required; prior hospitality security experience

Qualificações

• Valid Security Guard license is required.
• First-aid & CPR Level C certificate required.
• Smart Serve certification required.

Responsabilidades

• Provide excellent customer service to patrons and associates in a professional, friendly manner.
• Control the flow of traffic and monitor access during events.
• Perform entrance screening, including bag checks and wanding.
• Respond to patron complaints in a courteous manner and diffuse conflicts.
• Patrol the venue, monitor for unauthorized activity and report issues.
• Operate a two-way radio to coordinate with the security team and supervisors.
• Provide first-aid or CPR as needed and follow emergency procedures.

Conhecimentos

Security license

First-aid & CPR

Smart Serve

Customer service

Crowd control

Ferramentas

Two-way radio

Descrição da oferta de emprego

Fixed Term (Fixed Term)There are some GREAT PEOPLE out there... we should know we hire them!IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK:https://www.myworkday.com/mohegan/d/inst/1$9925/9925$14044.htmldEVENTS SECURITY ASSOCIATEContract$21.54 per hourApplication Deadline: November 10, 2026Are you passionate about ensuring the safety of our event guests and associates? Are you able to follow structured rules and procedures while working cooperatively? If you would like to be on a team of Great People delivering great service, we may have just the opportunity for you!The job involves:Providing excellent customer service by interacting with patrons and associates in a professional, friendly, helpful and approachable mannerControlling the flow of traffic, access to and within the facility to ensure efficiencies for guests when attending special eventsPerforming entrance screening, metal detector wanding and bag checksResponding to patron complaints in a helpful and courteous mannerAssisting with overall crowd control or escorting patrons offsite when necessaryDiffusing potential negative or conflict situations that have the potential to escalatePatrolling the venue; monitor risks such as unlocked doors, blocked entrances and exits, mechanical issues and other breaches of securityProtecting the venue from illegal and/or disruptive activities; collecting any information/statements and completing reports as necessaryOperating a two-way radio to communicate with other Security team members and SupervisorsProviding first-aid, CPR, or other medical attention as neededExecuting emergency policies and procedures as requiredWorking safely, and in compliance with OH&S policies and legislationThorough knowledge of all activities and promotions occurring at our casino propertiesFlexibility to support a 24/7 operationThe ideal candidate has:Minimum availability of three shifts per week is required, shifts are usually 4.5 hours in length and are based around the OLG stage show scheduleValid Security Guard license - Private Security and Investigative Services ActSecurity experience working in a high volume hospitality environmentFirst-aid & CPR level C certificateSmart Serve certificationWe confirm that we do not use AI in screening of applicants, and this position is an existing vacancy.We thank all applicants for their interest, however, only those selected for an interview will be contacted.Niagara Casinos is committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities. Accommodation is available upon request for candidates taking part in all aspects of the selection process.Knock, knock. Hear that sound? That's opportunity and it's at Niagara Casinos