Events Sales and Services Manager

Fairmont Hotels & Resorts; Whistler; On-site; CAD 65,000 - 70,000; Full time

Benefits offered by this job

Subsidized staff accommodation

Complimentary meal

Employee Travel Program

Golf/Ski passes

Job summary

Fairmont Chateau Whistler is seeking an ambassador for our Event Sales & Services Team. In this full-time, permanent position starting in October 2026, you will liaise with multiple departments to ensure client expectations are exceeded.

Your duties will include organizing convention bookings, creating event floor plans, maintaining client rapport, and managing billing procedures. A strong management background and skills in event planning are essential.

Qualifications

• Previous management experience within a similar role required.
• Computer literate with Delphi, Microsoft Office and Property Manager.
• Knowledge of hotel banquet operations is an asset.
• CMP Certification is an asset.

Responsibilities

• Organize convention bookings from booking to departure.
• Create floor plans for events with clients.
• Establish and maintain rapport with clients.
• Initiate billing procedures and receive deposits.
• Conduct pre-conference meetings with clients.
• Attend daily meetings to review event contracts.

Skills

Management experience

Delphi

Microsoft Office

Property Manager

Hotel banquet operations

CMP Certification

Job description

Company Description Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.

Company Description Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.

Job Description Working within our Event Sales & Services Team, you will be an ambassador for our exceptional offerings at Fairmont Chateau Whistler, liasing between multiple departments to exceed the expectations of your clients!

This is a full-time, permanent position, beginning in October 2026.

Salary Range: $65,000 - $70,000 gross annually, based on previous experience and education

Job Duties Include:

• Organize convention bookings from date of booking to departure, including meeting requirements, guest room requirements, guest room pickup, food & beverage and audio visual
• Create floor plans for each event to ensure banquets and clients are in agreement prior to set up
• Establish and maintain rapport with clients, prior to, during and post conference, encouraging repeat business
• Initiate billing procedures, ensuring any deposits and/or credit applications are received
• Conduct pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated
• Conduct and/or attend daily meeting to review event contracts and ensure last minute changes are communicated with appropriate departments

Qualifications

• Previous management experience within a similar role required
• Computer literate with Delphi, Microsoft Office and Property Manager
• Knowledge of hotel banquet operations is an asset
• CMP Certification is an asset

Job Perks & Benefits:

• Subsidized staff accommodation provided
• Complimentary meal in our staff cafeteria per shift
• Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
• Hotel leisure benefits including Golf/Ski passes

Additional Information

Visa Requirements: To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail].

#CWMRLeadership