Events Sales and Services Manager

Fairmont; Whistler Village; On-site; CAD 65,000 - 70,000; Full time

Benefits offered by this job

Subsidized staff accommodation

Complimentary meals per shift

Employee Travel Program discounts

Job summary

Fairmont Chateau Whistler is seeking an Events Sales and Services Manager to lead the events team and coordinate seamless convention experiences from contract to completion. You will liaise across departments to ensure client satisfaction and repeat business opportunities.

The role starts in October 2026, is full-time and permanent, with a salary range of CAD 65,000–CAD 70,000 gross annually based on experience and education.

Qualifications

• Previous management experience within a similar role required.
• Proficient with Delphi, Microsoft Office and Property Manager.
• Knowledge of hotel banquet operations is an asset.
• CMP Certification is an asset.

Responsibilities

• Organize convention bookings from date of booking to departure, including meeting requirements, guest room requirements, guest room pickup, food & beverage and audio visual.
• Create floor plans for each event to ensure banquets and clients are in agreement prior to set up.
• Establish and maintain rapport with clients, prior to, during and post conference, encouraging repeat business.
• Initiate billing procedures, ensuring any deposits and/or credit applications are received.
• Conduct pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated.
• Conduct and/or attend daily meeting to review event contracts and ensure last minute changes are communicated with appropriate departments.

Skills

Management experience

Banquet operations knowledge

Education

CMP Certification

Tools

Delphi

Microsoft Office

Property Manager

Job description

Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.

Job Description

Events Sales and Services Manager

Working within our Event Sales & Services Team, you will be an ambassador for our exceptional offerings at Fairmont Chateau Whistler, liasing between multiple departments to exceed the expectations of your clients!

This is a full-time, permanentposition, beginning in October 2026.

Salary Range:$65,000 - $70,000 gross annually, based on previous experience and education

Job Duties Include:

• Organize convention bookings from date of booking to departure, including meeting requirements, guest room requirements, guest room pickup, food & beverage and audio visual
• Create floor plans for each event to ensure banquets and clients are in agreement prior to set up
• Establish and maintain rapport with clients, prior to, during and post conference, encouraging repeat business
• Initiate billing procedures, ensuring any deposits and/or credit applications are received
• Conduct pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated
• Conduct and/or attend daily meeting to review event contracts and ensure last minute changes are communicated with appropriate departments

Qualifications

• Previous management experience within a similar role required
• Computer literate with Delphi, Microsoft Office and Property Manager
• Knowledge of hotel banquet operations is an asset
• CMP Certification is an asset
• Subsidized staff accommodationprovided
• Complimentary mealin our staff cafeteria per shift
• Access to our Employee Travel Program, with discounts on room rates and food & beverageat Fairmont & Accor properties worldwide

Additional Information

Visa Requirements: To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail].