Events Manager: Corporate & Private Functions

Vintage Hotels; Niagara-on-the-Lake; On-site; CAD 42,000 - 50,000; Full time

Job summary

Vintage Hotels in Niagara-on-the-Lake, Ontario is seeking a Special Events Manager to lead planning and execution of corporate and social events, ensuring flawless service and memorable guest experiences across our venues.

You will coordinate with Food & Beverage, Sales and Operations, prepare BEOs for all events, manage client communications, and drive up-selling while meeting deadlines and billing needs; join a tenured team committed to hospitality excellence and professional growth.

Qualifications

• Excellent oral and written communication.
• Extensive food and beverage knowledge.
• Knowledge of conference and catering groups.
• Two years of banquet/catering experience.
• Proficiency with Maestro, Word and Excel is an asset.

Responsibilities

• Provide personalized and exceptional guest service at every given opportunity.
• Meet established up-selling and sales goals.
• Manage small corporate meeting files.
• Coordinate with F&B Manager to finalize event details.
• Prepare and review BEOs for functions booked by Group Sales.
• Coordinate with all outlets to finalize function details.
• Book outside activities and prepare billing paperwork.
• Attend daily Operations and Function meetings.
• Handle walk-ins and inquiries; be on-site for coordinated events.
• Assist with complaint resolution and peak-time support.
• Ensure deadlines and quotes set by F&B Manager are met.
• Report guest-related issues to F&B Manager promptly.
• Handle client billing and maintain product knowledge.

Skills

Sales/upselling experience

Strong communication skills

Team collaboration

Conflict resolution

Education

Post-secondary education in hospitality

Tools

Maestro

Microsoft Word

Excel

Job description

Vintage Hotels in Niagara-on-the-Lake, Ontario is seeking a Special Events Manager to lead planning and execution of corporate and social events, ensuring flawless service and memorable guest experiences across our venues.

You will coordinate with Food & Beverage, Sales and Operations, prepare BEOs for all events, manage client communications, and drive up-selling while meeting deadlines and billing needs; join a tenured team committed to hospitality excellence and professional growth.