Event Team Member - Sales Experiences

Calgary Sports and Entertainment; Calgary; On-site; CAD 21,000 - 25,000; Part time

Job summary

Calgary Sports and Entertainment Corporation is seeking a part-time Sales Experiences team member to deliver exceptional guest experiences at events. You will assist with setup, promotions and on-site service while engaging with fans and premium clients.

The ideal candidate has flexibility for evenings and weekends, a friendly, professional demeanor, and the ability to handle multiple priorities in a fast-paced environment. Reliable transport is expected for off-site events.

Qualifications

• Schedule flexibility to work evenings and weekends.
• Outgoing personality and professional demeanor.
• Well organized and able to manage multiple tasks.
• Knowledge of hockey and related leagues (NHL, AHL, WHL, etc.).
• Knowledge of football (CFL) and lacrosse (NLL).
• Self-starter capable of working in a fast-paced environment.
• Frontline customer service focus and team collaboration.

Responsibilities

• Assist in preparation, operation and takedown of all Sales Experiences.
• Work promotional events to help sell tickets.
• Collaborate with premium clients to ensure game experience meets standards.
• Provide courteous and enthusiastic service to customers.
• Assist clients with on-site game-day issues and requests.
• Support office administration as needed.
• Move, lift and store merchandise as required.
• Participate actively in safety programs and follow policies.
• Undertake any other duties as required.

Skills

Schedule flexibility

Outgoing personality

Well organized

Hockey knowledge

Football knowledge

Lacrosse knowledge

Multitasking

Customer service frontline

Guest experience passion

Reliable transportation

Job description

At Calgary Sports and Entertainment Corporation, we deliver excitement. Our mission is to be the heartbeat of our community by creating connections, building champions, and winning, together. If you’d like to join a team that’s people-first, diverse, innovative, and energized about delivering extraordinary fan experiences to our guests, then we’d love to sign you to a player's contract!

THE POSITION

The Calgary Sports and Entertainment Corporation is looking to build our part time Sales Experiences Team with dynamic and outgoing customer service orientated individual to assist with event experiences.

KEY ACCOUNTABILITIES

• Assist in preparation, operation and take down of all CSEC Sales Experiences
• Working promotional events to help sell tickets;
• Working with premium clients and ensure game experience is to standards;
• Providing courteous and enthusiastic service to all customers;
• Assisting clients with any game day issues, concerns, or special requests;
• Assisting with office administration as necessary;
• Moving, lifting and storing CSEC merchandise;
• Actively participate in safety programs and follow policies;
• All others duties as required.

THE INDIVIDUAL

The ideal candidate will have the following background:

• Schedule flexibility to work, evenings, and weekend shifts
• Outgoing personality and professional demeanor
• Well organized
• Working knowledge of hockey and the National, American and Western Hockey Leagues
• Working knowledge of football and the Canadian Football League
• Working knowledge of lacrosse and the National Lacrosse League
• Self-starter with the ability to manage multiple priorities and work in a fast-paced environment.
• Ability to be the front line of customer service as an individual and within a team.
• Passion for providing a memorable experience to our internal and external guests in the continual quest of achieving service excellence.
• This position requires a reliable source of transportation as some events are off site.

This position will remain open until a suitable candidate is found.

CSEC is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.