Event Services Specialist

Maritz; Montreal (administrative region); Sur place; CAD 63 000 - 72 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental coverage

Vision coverage

Life insurance

Disability benefits

Parental leave

401k plan

Tuition reimbursement

Paid time off

Year-end holiday closure

Résumé du poste

Maritz is seeking an Event Service Specialist to manage day‑of onsite execution for assigned programs and events in Montreal, QC. You will ensure exceptional client experiences by delivering superior service and coordinating logistics with internal teams.

You will balance multiple priorities, maintain spaces, and support program projects while upholding Maritz standards. Candidates must be bilingual in English and French and comfortable with physical demands and flexible scheduling.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Strong preference for degree programs in hospitality/event management or equivalent hospitality experience.
• Must possess the ability to read/write fluently in both English & French.
• Excellent computer skills, knowledge of G‑suite tools & ability to learn new technology quickly.
• Professional communication, teamwork and leadership skills required.
• Must have ability to work with a flexible schedule that could include last minute changes.
• Must be able to handle physical demands of the position which may include but are not limited to: extensive standing, lifting, etc.
• Must be dependable, flexible, self‑directed and able to work with all levels of employees both independently and in a team.

Responsabilités

• 60% - Event Operation Logistics: Manage onsite logistics for programs/events including transportation, registration, hospitality, catering, facilities, activities, technology and VIP handling.
• 20% - Internal Event Space Management: Maintain and audit internal event spaces with attention to detail.
• 20% - Administrative/Project Support: Manage team resource documents and various projects as assigned by manager.

Connaissances

Bilingual English/French

Strong communication

Computer skills / G-Suite

Teamwork & leadership

Formation

Bachelor’s degree or higher

Outils

G-Suite

Description du poste

Where Human Connection Fuels Possibility At Maritz, decades of innovation and perseverance have built more than just a strong reputation — they’ve shaped a culture where human connection and collaboration are at the heart of everything we do. Joining Maritz means becoming part of a workplace grounded in a critical truth; people and their potential is our greatest resource. Maritz helps companies achieve their business goals by inspiring people to perform their best. We design experiences, incentives, and recognition programs that spark action and deliver measurable impact. And we’ve brought this human‑first design inward – intentionally building teams that care for each other and collaborate powerfully. In our most recent employee survey, nearly 90% of respondents said that their managers care about their concerns and 82% said they feel genuinely appreciated. We know that when employees feel seen, supported, and celebrated for who they are, they thrive and so does our business. That’s why we’ve created a flexible, environment that empowers you to do your best work without sacrificing what matters most to you.

In fact, in that same survey, nearly 90% of respondents said they have the flexibility they need to balance work and personal life and nearly 80% said Maritz does a great job prioritizing employee well being.

We have a passion for excellence and genuine care for the people making it possible.

About the Role

Maritz Business Events Solutions helps organizations create impactful and memorable experiences through expertly designed meetings, conventions, tradeshows, and corporate events. We partner with clients to provide innovative event strategies, logistical support, and flawless execution, all while focusing on attendee engagement and delivering measurable business outcomes. At Maritz, we blend creativity, technology, and data‑driven insights to produce tailored events that inspire and drive results. The Event Service Specialist (ESS) is the day‑of onsite primary client point of contact for assigned programs and events. This role is responsible for the onsite execution of all program and event logistics, ensuring exceptional client/guest experiences by providing superior customer service for Maritz Global Events onsite operations. Additionally, you will be responsible for maintaining and auditing assigned internal event spaces.

*Please note: This position is onsite in Montreal, Quebec, Canada, and all applicants must be legally authorized to work in Canada.*

Core Responsibilities

• 60% - Event Operation Logistics: Manages all onsite logistics for assigned program/event: transportation, registration, hospitality desk, catering, facilities, activities, technology and executive/VIP handling. Provides guidance and is consultative to clients and guests. Conforms to all corporate, department & performance policies. Assists in problem solving. Anticipates and resolves challenges onsite. Maintains proactive, positive, open line of communication with client to ensure understanding of expectations and client satisfaction. Ensures overall attendee and guest experience is exceptional by demonstrating a high level of customer service.
• 20% - Internal Event Space Management: Responsible for regularly maintaining and auditing assigned internal event spaces. Demonstrates strong attention to detail by identifying areas that need improvement. Manages running list of maintenance items, submitting request and following up to ensure issue is resolved.
• 20% - Administrative/Project Support: Manages team resource documents and various projects as assigned by manager.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Strong preference for degree programs in hospitality/event management or equivalent hospitality experience.
• Must possess the ability to read/write fluently in both English & French.
• Excellent computer skills, knowledge of G‑suite tools & ability to learn new technology quickly.
• Professional communication, teamwork and leadership skills required.
• Must have ability to work with a flexible schedule that could include last minute changes.
• Must be able to handle physical demands of the position which may include but are not limited to: extensive standing, lifting, etc.
• Must be dependable, flexible, self‑directed and able to work with all levels of employees both independently and in a team.

Remuneration

The range for this position $63,000 - $72,000 CAD, based on experience.

La fourchette de rémunération pour ce poste est de 63 000 $ à 72 000 $ CA

Benefits

• medical
• dental
• vision
• life insurance
• disability
• paid parental leave
• 401k
• tuition reimbursement
• paid time off
• year end holiday closure
• and more!

View all details at: www.MaritzBenefits.com

Disclaimer

DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job.

Eligibility & Sponsorship

Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire.

No calls or agencies please.

EEO Statement

Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status.

We are committed to providing a workplace free of any discrimination or harassment.

Accessibility

If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-636-827-0380 or by sending an email to [e-mail].

Company Information

At Maritz, we help companies achieve their business goals by inspiring people to perform at their best, including employees, customers, and channel partners. Through three client-facing solution groups — Maritz Business Events Solutions, Maritz Engagement Solutions, Maritz Automotive Solutions— we design experiences, incentives, and recognition programs that spark action and deliver measurable impact. Our fourth solution, Global Business Solutions, enables our client facing solution groups through strategic, technological and operational infrastructure. Together, we deliver exceptional experiences that connect, motivate, and drive results for our clients and their audiences. At Maritz, we value people and care deeply about your experience. Please remember; we never ask for money, only communicate from a @maritz.com email address, and you’ll always have a virtual or in‑person conversation before any offer. For official opportunities, visit www.maritz.com/careers, and report any suspicious activity.