Event Security Officer

Sports Careers; Toronto; On-site; CAD 40,000 - 52,000; Full time

Job summary

Maple Leaf Sports & Entertainment Partnership (MLSE) is seeking a Security Services team member to ensure championship fan service while upholding high security standards at events in Toronto. You will support engaging fans, enforce safety policies, and assist during emergencies.

You will interact with guests professionally, conduct checks, report incidents, and collaborate with staff to maintain a safe, welcoming atmosphere across MLSE venues and events.

Qualifications

• Must be 18 years of age or older.
• Possession of valid Security License (Bill C-159) is required.

Responsibilities

• Provide professional, diplomatic and pro-active fan service.
• Offer a friendly and informed response to any service related issue/inquiry.
• Report, evaluate and follow up on all incidents.
• Conducting bag and identification checks.
• Assist in emergency situations including evacuation and injury.
• Communicate positively and professionally with co-workers and fans.
• Ensure adherence to MLSE house policies and procedures, including alcohol enforcement.
• Follow all MLSE Health & Safety policies and procedures.
• Work in compliance with the provisions of the Occupational Health & Safety Act.
• Adhere to MLSE service standards and policies.
• Perform other functions as the need arises.

Job description

Powered by Passion. United by Purpose. Build for Impact.

At Maple Leaf Sports & Entertainment Partnership (MLSE), we exist to deliver the ultimate fan experience by lifting trophies, spirits, and communities – united as one.

We're more than a workplace. We are a team of passionate people, boldly building the future of sport and entertainment, together. We believe in the power of play, the strength of collaboration, and the energy that comes from showing up with purpose.

From the ice to the pitch, the hardwood to the digital arena, we’re proud to be the driving force behind the Toronto Maple Leafs (NHL), the Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL) and development teams with the Toronto Marlies (AHL), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

We bring these teams – and world-class entertainment – to life at our iconic venues, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. Off the field, we serve up elevated dining at e11even, Real Sports, and our signature club spaces like Hot Stove Club, ScotiaClub, and Platinum Club.

Through MLSE Foundation and MLSE LaunchPad, we use the power of sport to help youth facing barriers reach their full potential. Since 2009, we’ve invested more than $45 million into Ontario communities -- and we’re just getting started.

This is what it means to be One MLSE: a culture where everyone plays a role, everyone belongs, and everyone contributes to something bigger than themselves.

So, if you're ready to play with purpose, grow with passion, and win as one, we’d love to have you on our team.

• We know that great candidates come from a variety of backgrounds and experiences. Even if you do not meet every qualification listed, we encourage you to apply. Your unique perspective, transferable skills, and lived experience may be exactly what we’re looking for. **

Responsibilities

Job Description

As a valuable member of the Security Services team, you will be responsible for the delivery of championship fan service, while maintaining high security standards during events! Come be a part of the action and support Toronto's preeminent sports and entertainment events!

• Provide professional, diplomatic and pro-active fan service.
• Offer a friendly and informed response to any service related issue/inquiry.
• Report, evaluate and follow up on all incidents.
• Conducting bag and identification checks.
• Assist in emergency situations including evacuation and injury.
• Communicate positively and professionally with co-workers and fans.
• Ensure adherence to MLSE house policies and procedures, including alcohol enforcement.
• Follow all MLSE Health & Safety policies and procedures.
• Work in compliance with the provisions of the Occupational Health & Safety Act.
• Adhere to MLSE service standards and policies.
• Perform other functions as the need arises.

Qualifications

Note: Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience.

• Must be 18 years of age or older.
• Possession of valid Security License (Bill C-159) is required.