Event Security Agent (Part-Time)

OILERS ENTERTAINMENT GROUP STYLE 1; Edmonton; On-site; CAD 26,000 - 30,000; Part time

Job summary

Oilers Entertainment Group is seeking an Event Security Agent (Part-Time) at Rogers Place in Edmonton, Alberta. You will help create a welcoming, safe, and energetic environment for fans during events.

Responsibilities include guest screening, incident response, and deescalation while maintaining a positive demeanor and adherence to venue policies. Licenses and availability requirements apply.

Qualifications

• Valid Alberta SSIA license (Security Services and Investigator Act)
• Valid ProServe and ProTech licenses (online)
• First Aid and CPR C are assets

Responsibilities

• Greet fans and ensure a welcoming environment
• Screen fans during ingress using detectors and bag searches
• Patrol assigned areas and respond to emergencies
• Deescalate incidents and liaise with Police/Medical as needed
• Complete incident reports and documentation

Job description

Event Security Agent (Part-Time)

Pay Rate: $19.50

Are you a friendly and passionate team player looking for an exciting part time job in the fast-paced world of Sports and Entertainment? Become a part of our Fan Experience and Security team at Rogers Place. Our vision is to be a Global Leader in Sports & Entertainment. Together, we inspire our fans by connecting them to their passions, which is ours as well! We play as a team, and with devoted integrity towards our common purpose. Through our world class talent, we strive toWin. On and Off the Ice.

Our Fan Experience and Security team is providing world class customer service that exceeds our guests’ expectations and creates memorable moments that last a lifetime. As a member of our Fan Experience and Security team, you will have an opportunity to create a welcoming and exciting environment that brings the best fans in the country to their feet.

Requirements:

• Valid Alberta Security Services and Investigator Act License (SSIA)
• Valid ProServe and ProTech (easily attainable online)
• Valid Standard First Aid and CPR C is an asset

50% availability; you must be available for 50% of the events scheduled at Rogers Place in a month.

• Make all our fans feel welcome by greeting them with our signature approach.
• Enhance our fans’ experience through sharing and educating them about Rogers Place services and products.
• Promote a safe and kind environment comfortable for guests and staff.
• Ensure adherence to Rogers Place policies, procedures and code of conduct.
• Screening fans during ingress using walk-through metal detectors and hand wanding techniques, & conducting bag searches
• Patrol assigned area(s).
• Respond to emergency situations.
• Attend to guest incidents while maintaining a positive demeanor while deescalating the situation.
• Liaison with Police and Medical during incidents to ensure the safest environment for guests and staff.
• Complete incident reports and required documentation for all security incidents.

Does this sound like you?

• You have a positive attitude.
• You are a reliable team member, and your team can count on you.
• You are curious and enjoy learning new skills.
• You would like to play an influential role in delivering a renowned customer experience.
• You have experience as a security agent or are looking for an opportunity to learn.