Event Sales Specialist

Splitsville Entertainment Inc.; Richmond Hill; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

50% off food while working

$1 bowling

Ongoing training and development

In-house management training programs

Mental health support benefits

Job summary

Splitsville Entertainment is Canada's premier family entertainment centre, featuring state-of-the-art ten-pin bowling, casual dining, arcades, laser tag and more to make every visit a one-of-a-kind experience. As an Event Sales Specialist you will sell event space, food & beverage, bowling, arcade and amusement packages, turning guests' ideas into exciting experiences.

You will establish relationships with new and existing clients, target new leads, coordinate every detail with clients and the

Qualifications

• Previous experience in a sales customer service role is an asset.
• Desire to create fun events and deliver great guest experiences.
• Engaging and confident with strong verbal and written communication.
• Organized, able to prioritize and multitask; manages time effectively.
• Comfortable meeting booking quotas and targets.

Responsibilities

• Establish, develop and maintain positive relationships with new and existing guests.
• Sell meeting spaces, party rooms, food & beverage, and entertainment packages; meet sales goals.
• Prospect new events and leads; follow up with past clients for future bookings.
• Arrange and confirm event details; communicate information to the event team.
• Ensure events run smoothly and support clients during events.
• Follow up after events to gather feedback and secure future bookings.
• Meet weekly with the Events Sales Manager and team to review plans and targets.
• Maintain the client database and track inquiries and communications.
• Update social media content within corporate guidelines.
• Attend offsite promotional events to raise brand awareness and generate leads.

Skills

Sales experience

Customer service

Excellent communication

Organization & multitasking

Social media skills

Driver's license / transportation

Tools

MS Office

Windows

Web-based apps

Job description

Are you looking for a fun and fast paced working environment?

Could you help us create lasting memories for our guests by selling and planning an exciting experience, every time?

If so, then look no further!

The Why...

Join Splitsville as a Event Sales Specialist and in return you'll get:

• 50% off food when you are working
• $1 bowling
• Ongoing training and development, with the opportunity to fast track your career
• Access to our in-house management training programs
• Mental health support benefits

The What...

The Event Sales Specialist role at Splitsville is a dynamic role where you will be selling event space, food and beverage, bowling, arcade and amusement packages. The Sales Specialist will be making the guest's ideas a reality, creating a fun and exciting experience for everyone.

• Establish, develop and maintain positive business relationships on behalf of Splitsville Entertainment with both new and existing guests
• Effectively sell the meeting spaces, party rooms, food and beverage packages, entertainment packages; meeting quarterly and yearly sales goals
• Work with the Event Sales Manager to prospect new events and target new leads where possible; reach out to past clients for future bookings
• Arrange and confirm all event details with client prior to the event; communicate information to all team members
• Work with event team to ensure all events run smoothly; connect with client during event to offer help if needed
• Follow up after each event with client to obtain feedback, maintain rapport and suggest future bookings with Splitsville
• Meet with the Events Sales Manager, General Manager and the Splitsville Sales Team weekly to discuss weekly plan and targets
• Maintain daily use of our inhouse database to input all leads, track and follow up on all inquiries and communications with clients; track all marketing and promotional materials where necessary
• Update and maintain content on our social media sites regularly within corporate standards and guidelines
• Attend and facilitate offsite promotional events within the community to raise brand awareness and obtain leads for future event bookings
• Provide an excellent experience for all clients and their guests - Create an atmosphere of positivity and fun!
  
• This is a guest facing role; should be enthusiastic and helpful at all times

To be successful you will have:

• Previous experience in a sales customer service role an asset
• Have a desire to create fun events and take pride in their work; passionate about great guest experiences
  
• Engaging and confident
• Excellent verbal and written communication skills
• Organization, prioritizing and multi-tasking; understands and uses a time management
• Creative problem-solving
• Social media skills
• Comfortable working with booking quotas and is usually able to achieve or exceed them
• Knowledgeable with MS Office, windows, and web-based applications
• Has been or is currently involved in community affairs, charities, clubs, etc
• Has a valid drivers license or access to reliable transportation
• Must be available to work evening, weekend and holiday events as needed

The Who...

Splitsville Entertainment is Canada's premier family entertainment centre! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience.

At Splitsville we value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.