Event Sales Specialist

Splitsville Bowl; Richmond Hill; On-site; CAD 40,000 - 50,000; Full time

Benefits offered by this job

50% off food

$1 bowling

Mental health support benefits

In-house management training programs

Ongoing training and development

Job summary

Splitsville Entertainment in Canada’s York Region, Richmond Hill, is seeking an Event Sales Specialist to sell event spaces, packages, and experiences while delivering memorable guest experiences. You will establish relationships, hit quarterly goals, and coordinate with the events team to ensure flawless execution.

Ideal candidates are sales-focused, enthusiastic, and communicative, with comfort using MS Office and social media for promotion.

Qualifications

• Experience in a sales customer service role is an asset.
• Desire to create fun events and deliver great guest experiences.
• Engaging and confident communicator.
• Excellent verbal and written communication skills.
• Strong time management and multi-tasking abilities.
• Creative problem-solving capabilities.
• Proficiency with MS Office and web-based apps.
• Active involvement in community activities is beneficial.
• Reliable transportation or valid driver's license.

Responsibilities

• Establish, develop and maintain positive business relationships with guests.
• Sell meeting spaces, party rooms, food & beverage, and entertainment packages to meet quarterly and yearly goals.
• Prospect new events and leads; re-engage past clients for未来 bookings.
• Arrange and confirm event details with clients; relay information to the event team.
• Coordinate with the event team to ensure smooth execution and assist during events.
• Follow up with clients after events to gather feedback and encourage future bookings.
• Attend weekly planning meetings with management and sales team to align on targets.
• Maintain and input leads in the in-house database; manage marketing materials.

Skills

Sales experience

Excellent communication

Organizational skills

Creative problem-solving

Social media skills

MS Office/Windows/Web apps knowledge

Driver's license

Tools

CRM database

Job description

Are you looking for a fun and fast paced working environment? Could you help us create lasting memories for our guests by selling and planning an exciting experience, every time? If so, then look no further!

The Why...

• 50% off food when you are working
• $1 bowling
• Ongoing training and development, with the opportunity to fast track your career
• Access to our in-house management training programs
• Mental health support benefits

The What...

The Event Sales Specialist role at Splitsville is a dynamic role where you will be selling event space, food and beverage, bowling, arcade and amusement packages. The Sales Specialist will be making the guest's ideas a reality, creating a fun and exciting experience for everyone.

• Establish, develop and maintain positive business relationships on behalf of Splitsville Entertainment with both new and existing guests
• Effectively sell the meeting spaces, party rooms, food and beverage packages, entertainment packages; meeting quarterly and yearly sales goals
• Work with the Event Sales Manager to prospect new events and target new leads where possible; reach out to past clients for future bookings
• Arrange and confirm all event details with client prior to the event; communicate information to all team members
• Work with event team to ensure all events run smoothly; connect with client during event to offer help if needed
• Follow up after each event with client to obtain feedback, maintain rapport and suggest future bookings with Splitsville
• Meet with the Events Sales Manager, General Manager and the Splitsville Sales Team weekly to discuss weekly plan and targets
• Maintain daily use of our inhouse database to input all leads, track and follow up on all inquiries and communications with clients; track all marketing and promotional materials where necessary
• Update and maintain content on our social media sites regularly within corporate standards and guidelines
• Attend and facilitate offsite promotional events within the community to raise brand awareness and obtain leads for future event bookings
• Provide an excellent experience for all clients and their guests - Create an atmosphere of positivity and fun!
• This is a guest facing role; should be enthusiastic and helpful at all times

To Be Successful You Will Have

• Previous experience in a sales customer service role an asset
• Have a desire to create fun events and take pride in their work; passionate about great guest experiences
• Engaging and confident
• Excellent verbal and written communication skills
• Organization, prioritizing and multi-tasking; understands and uses a time management
• Creative problem-solving
• Social media skills
• Comfortable working with booking quotas and is usually able to achieve or exceed them
• Knowledgeable with MS Office, windows, and web-based applications
• Has been or is currently involved in community affairs, charities, clubs, etc
• Has a valid drivers license or access to reliable transportation
• Must be available to work evening, weekend and holiday events as needed

The Who...

Splitsville Entertainment is Canada’s premier family entertainment centre! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience.

At Splitsville we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.