Event Planning Manager

Grand Hyatt Nashville; Vaughan; On-site; CAD 60,000 - 65,000; Full time

Job summary

A leading hospitality company seeks an Event Planning Manager responsible for managing catered events and ensuring strong customer relationships. The role requires a Bachelor's degree and 3 years of experience in event planning. The position offers a competitive salary within the range of CAD 60,000 to 65,000 and is full-time, located at the Grand Hyatt Nashville.

Qualifications

• Minimum 3 years of banquet or meeting planner experience.
• Strong communication skills and attention to detail required.

Responsibilities

• Manage catering accounts and ensure exceptional customer satisfaction.
• Oversee event preparations and final confirmations.
• Document special arrangements and coordinate with departments.

Skills

Customer Relationship Management

Event Planning

Communication

Education

Bachelor's degree in business administration or sales and marketing

Job description

The Event Planning Manager is responsible for cultivating and managing catering accounts, both new and former clients, to achieve targeted catering and associated room revenue goals as outlined in the hotel's Business Plan. This role involves overseeing convention services to ensure exceptional customer satisfaction, drive revenue growth, expand market share, and foster long-term client relationships for repeat business.

Responsibilities

• Act as onsite contact for all assigned groups, as well as working with the customer to produce BEO's and Convention Resumes.
• Ensures that all special arrangements - Food and Beverage, Audio Visual, and other requests are properly documented on BEO's and signed by authorized representative.
• Ensures timely distribution of all BEO's and Resumes to the appropriate departments and follows up on any questions.
• Maintains detailed files, notes, records, and trace systems to ensure event meets with customer expectations.
• Verifies space requirements and meeting room set-up with the client, and ensures that public space needed is properly maintained and in good condition.
• Confirms revisions in agendas, room blocks, etc. and notifies corresponding departments in a timely manner.
• Finalizes the program/agenda with client and checks all scheduled functions one hour prior to start time.
• Reviews event sheets and works with appropriate departments to ensure quality and satisfaction.
• Maintains positive guest and employee relations through prompt, precise, and courteous communication.
• Other duties as assigned by the leader

Education and Experience

• Bachelor's degree in business administration or sales and marketing preferred
• Minimum 3 years banquet or meeting planner experience; OR, equivalent combination of education and experience.

Pay Range: $60,000-$65,000

Position Requirements

Successful completion of a background check is required prior to employment.

Category Event Management

Location Grand Hyatt Nashville 229

Full-Time/Part-Time Full-Time

Shift -not applicable-

CA Pay Range

Number of Openings 1

Req Number EVE-25-00008

EOE Statement HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.

This position is currently accepting applications.

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