Event Housekeeper

Canucks-Sports-; Vancouver; On-site; CAD 2,972,860 - 3,116,131; Part time

Job summary

Rogers Arena is seeking enthusiastic event staff for part-time, hourly work during Canucks games, Warriors games, and concerts. You will help keep seating and public areas clean and safe, direct guests, and handle service-related issues in a fast-paced arena environment.

Experience in customer service is valued; lifting up to 35 lbs is required, and applicants must meet local work-permit rules if not a Canadian resident. This onsite role is based at Rogers Arena, downtown Vancouver.

Qualifications

• Must be able to safely lift 35 lbs.
• Must be able to complete bending motions to undertake floor maintenance.
• Must be able to work with cleaning solutions with PPE.
• Must be able to work in a noisy and crowded environment.
• Ability to learn emergency response, crowd control and alcohol program.
• Ability to learn WHMIS, cleaning tools and radio.
• Experience in working with the public in a service role.
• Non-Canadian residents must hold a valid work permit with at least 8 months remaining.
• Commitment to DREAM values (discipline, respect, excellent, attitude, mindset).

Responsibilities

• Maintaining the cleanliness and safety of seating and public areas during events.
• Directing and assisting guests with service-related issues.
• Other duties as required.

Skills

Event staffing

Customer service

Public interaction

Safety awareness

WHMIS knowledge

Lifting 35 lbs

Tools

Radio usage

Job description

Description

Department:Event Services

Reports to:Manager, Housekeeping

Hourly Rate: $21.58

Here at Rogers Arena, we welcome millions of fans through our doors every year and that fan experience is our number one priority. We are excited to create memorable moments for our fans and we are now inviting enthusiastic, passionate individuals to join our event staff team and be part of the excitement during Canucks games, Warriors games, and concerts at Rogers Arena. We can’t wait to meet you!

POSITION SUMMARY:

Event Housekeepers are responsible for ensuring that Rogers Arena remains clean and safe for our fans throughout games, concerts, and events. This is a part-time, hourly, events-based position. A typical shift includes:

• Maintaining the cleanliness and safety of the seating and public areas throughout Rogers Arena during an event
• Directing and assisting our guests with any service-related issues
• Other duties as required

REQUIRED EXPERIENCE AND QUALIFICATIONS:

• Must be able to safely lift 35 lbs.
• Must be able to complete bending motions to undertake floor maintenance
• Must be able to work with the various cleaning solutions with the appropriate personal protective equipment
• Must be able to work in a noisy and crowded environment
• Ability to learn and manage various programs including emergency response system, crowd control, lost children, alcohol program, etc.
• Ability to learn WHMIS system, use of cleaning tools/equipment, and use of a radio
• Experience in working with the general public in a service-oriented role
• Non-Canadian residents must hold a valid work permit with a minimum of 8 months of validity remaining
• A strong understanding of and commitment to uphold our company values of discipline, respect, excellent, attitude, and mindset (DREAM)
• This is an onsite role at Rogers Arena in downtown Vancouver

Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team.

This position will remain open until filled.

CLAC, LOCAL 501 BARGAINING UNIT POSITION