Event Coordinator

Steam Whistle Brewing

Toronto

On-site

CAD 40,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Paid training and development

12-pack of beer each week

Competitive pay

3 weeks vacation to start

Health and Dental Benefits Program

Job summary

Steam Whistle Brewing is seeking an Event Coordinator to join their dynamic hospitality team. Key responsibilities include planning events in historic venues, managing client communication, and maintaining high service standards. Ideal candidates will have previous event coordination experience, exemplary communication skills, and a detail-oriented approach to service.

Qualifications

Previous experience in event coordination required.
Strong network of hospitality professionals is an asset.
Experience in high volume, fast-paced environments preferred.

Responsibilities

Coordinate all aspects of planning events, from client meetings to on-site execution.
Ensure seamless communication with clients and vendors throughout event planning.
Monitor competitor offerings and adjust strategies accordingly.

Skills

Impeccable service standards

Excellent communication skills

Critical thinking

Resourcefulness

Event coordination

Education

Certificate in Special Events Management

Degree in Business or Finance

Job description

Join to apply for the Event Coordinator role at Steam Whistle Brewing

Direct message the job poster from Steam Whistle Brewing

Vice President Human Resources, Steam Whistle Brewing

We have an incredible opportunity to join a dynamic, passionate team of hospitality professionals all dedicated to elevating the Steam Whistle brand by creating memorable experiences in our five historic and elegant event spaces at Steam Whistle Roundhouse. This includes all client and event types for both corporate and private/social markets.

Through a passionate, detail oriented and consistent work ethic, you will coordinate all aspects of planning amazing events at the Steam Whistle Roundhouse and deliver seamless and memorable experiences. Exceptional customer service standards are paramount as a brand ambassador for the leading craft brewery in Canada.

As the next, and main, point of contact once an event is booked by our sales team members, you will use your industry knowledge and professionalism to guide all clients through the event coordination journey through to post-event reconciliation.

Responsibilities:

Respond to all client and vendor requests for booked events, both telephone & email, with speed and accuracy for bookings in Locomotive Hall, Pilsner Hall, The Gallery, Mezzanine, Kitchen Restaurant and Park or Full Venue buy-outs
Welcome all clients to the brewery for site visits, using creative and innovative suggestions to help develop their original event visions
Ensure client account is seamlessly transferred, with speed and accuracy, from sales team after contract stage is completed
Collaborate and create all floor plans
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications
Coordinate all deliveries, pickups, set up and tear down for rentals, AV and all vendors involved on special events
Coordinate internal and promotional events as the need arises
Coordinate all soft and liquor beverage requirements
Work closely with Operations team to ensure all bar/ beverage needs and supplies are properly stocked based on event needs
Monitor the products and services of competitors and conducts regular competitive analysis
Participate in weekly event meetings with audio visual company
Participate in weekly PEN (Post Event Notes) review meetings
Negotiate pricing and revise estimates based on updated details communicated by clients, with equal attention paid to client budgets, and department revenue goals
Upsell products and services to contribute to revenue goals and brand awareness
Communicate, both digitally and verbally, all venue policies and procedures relevant to the unique aspects of each event, as outlined in the Venue Booking Contract and Venue Handbook
Keep accurate and up to date records in CRM, including but not limited to: calendar holds, client profiles, billing and updating documents
Ensure shared folder includes all relevant documents are updated in client folders: contract, quotes, invoice and payments
Schedule, attend and contribute to final event meetings with the caterer, audio visual company, and the client
Greet the client and introduce the Venue Supervisor for any coordinated events
Actively participate in the onsite briefing for any coordinated events
Ensure third party staffing and security work orders are accurate and up to date
Prepare accurate and detailed Prep Packs, and ensure seamless transfer of event details to Venue Supervisors on the day of event
Follow-up with every client within two business days post-event
Assist with coordination of, and attend, internal industry events to showcase our spaces, services and partners, targeting planners and hospitality industry professionals
Foster relationships with local venues to deepen market awareness
Maintain industry knowledge and foster relationships by attending hospitality tradeshow and networking events, and join related associations as an ambassador of Steam Whistle Events Department

This is a Monday to Friday day shift position with occasional evening or weekend hours where necessary.

The closing date for applications is Friday 20 June, 2025.

Experience and Qualifications:

Previous experience in event coordination for venue, hotel, or catering company
Impeccable service standards, with proven sales track record
Excellent written, verbal and digital communication skills
Established network of planners, hospitality professionals and vendors
Equanimity within a high volume, fast paced, environment
Collaborative, mindful, team member ready and willing to support colleagues to achieve department objectives
Critical thinker, resourceful and driven
Certificate and/or degree in Special Events Management, Business or Finance an asset
Hotel or premium event space experience preferred

We Offer:

The opportunity to work for one of Canada’s Best Managed Companies
Paid training and development, related to area of work
12-pack of beer each week
Competitive pay
3 weeks vacation to start with additional day per year to 20 days
6 paid wellness days
Health and Dental Benefits Program
Employee Assistance Program
Cell Phone
Epic Parties

Diversity and Equality:

Steam Whistle Brewing is an equal opportunity employer and encourages applications from all qualified candidates. We are dedicated to building a diverse workforce. We will accommodate individuals with disabilities throughout the recruitment process. Please advise us of any requirements and we will do our best to meet your needs. HR@steamwhistle.ca

Seniority level